Anna Alberts Email & Phone Number

Pune

Perform bank duties and financial activities like open, maintain and close all types of transactions and deposit accounts.Compliance with Banking rules, Regulations- & Procedures and Adherence to KYC guidelines and clean note policy. Assisted customers in their selection of various accounts and financial services.Operations Management like A/c opening.

Ahmedabad

Manage candidates that apply through various sources such as job boards, personal and corporate networks, advertising, and community affiliations.Prescreen and review candidate experience and skills against established position descriptions and other essential information provided by hiring managers.Coordinate, facilitate and participate in all.

Pune

• Managed a high-volume workload within a deadline-driven environment.
• Resolved inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume). Became the lead "go-to" person for new reps and particularly challenging calls as one of the.
• Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in… Show more
• Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity Show less

Mumbai Area, India

• Handled emotional customers with delicacy, listening empathetically while maintaining company policy.
• Handled inbound calls in support of customer needs. Assess and resolve enquiries, requests and complaints.
• Provide comprehensive information service to the public by advising on services available and new offers.
• Prepared the weekly and monthly inventory reports for the team.
• Ensured the targets were achieved