Anna Amber-Monta

Anna Amber-Monta Email and Phone Number

Customer Care Team Lead @ Elemind Technologies, Inc.
United States
Anna Amber-Monta's Location
Bethlehem, Pennsylvania, United States, United States
Anna Amber-Monta's Contact Details

Anna Amber-Monta work email

Anna Amber-Monta personal email

n/a
About Anna Amber-Monta

- Highly experienced and dedicated career professional with 15 years of cumulative experience in customer support, foreign language teaching, and translation- Fluent in Finnish, Polish, and English languages- Expert in teaching Finnish as a second language (i.e., helping students develop a working proficiency in speaking and reading Finnish language, preparing students for taking their national language and citizenship exam)- Extensive experience teaching via in-person and online formats- Participated in various professional national and international development projects (e.g., Kone Foundation Visual Learning Project, Reading to Learn, Education for Social Justice International Conference)

Anna Amber-Monta's Current Company Details
Elemind Technologies, Inc.

Elemind Technologies, Inc.

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Customer Care Team Lead
United States
Website:
elemindtech.com
Employees:
12
Anna Amber-Monta Work Experience Details
  • Elemind Technologies, Inc.
    Customer Care Team Lead
    Elemind Technologies, Inc.
    United States
    View
  • Facts & Feelings Inc
    Social Media Manager
    Facts & Feelings Inc Nov 2021 - Present
    o Managing social responses across multiple platforms for Oura Health Oy ensuring timely and accurate communication with customers.o Leading a team of social media professionals, providing guidance, training, and support to foster a positive and collaborative work environment.o Onboarding new team members, ensuring they have the necessary knowledge and skills.o Collaborating with internal teams to ensure seamless customer experience across all channels. o Generating monthly social media response reports, analyzing metrics such as sentiment analysis and engagement rates.
    View
  • Nationalities Service Center
    Volunteer English As A Second Language Teacher
    Nationalities Service Center Nov 2021 - Jun 2022
    Philadelphia, Pennsylvania, United States
    Teaching English to a group of Afghani refugees and recent immigrants.
    View
  • Axxell
    Finnish Language Teacher, Integration Educator
    Axxell Oct 2009 - Jan 2021
    Helsinki Area, Finland
    • Responsible for preparing adult immigrant students in:o Developing a working proficiency in speaking and reading Finnish languageo Taking the national language and citizenship examo Continuing educationo Integrating into new professions
    View
  • Koneen Säätiö | Kone Foundation
    Finnish Language Teacher, Blogger, Video Editor
    Koneen Säätiö | Kone Foundation Jul 2016 - Jul 2017
    Helsinki, Finland
    • Prepared the course syllabus for teaching Finnish as a language• Created a blog and social media channel with a mission to create visual learning materials and give an out-of-the-classroom experience for students; documented the process for developing this blog and channel• Edited enduring learning videos
    View
  • Various
    Finnish-Polish And English-Polish Translation Consultant
    Various 2008 - 2011
    • Provided contract foreign language translation services for the following companies and institutions:o FILI Finnish Language Exchange; Helsinki, Finlando Nuoren Voiman Liitto Literature Association; Helsinki, Finlando Svenska Teatern; Helsinki, Finlando John Nurminen Säätiö; Helsinki, Finlando Adecco; Warsaw, Poland
  • Optimi Training Oy
    Finnish Language Teacher
    Optimi Training Oy Jan 2009 - Apr 2009
    Helsinki Area, Finland
    • Led an intensive Finnish language course to a small group of Polish students• Helped students develop an everyday working proficiency in speaking and reading Finnish language
    View
  • Delticom Ag
    Call Center Representative
    Delticom Ag Jun 2008 - Sep 2008
    Torun, Kuyavian-Pomeranian District, Poland
    Responsible for processing orders, replying to emails and phone calls from Finnish customers.
    View
  • Helsingin Kaupunki – Helsingfors Stad – City Of Helsinki
    Personal Care Assistant
    Helsingin Kaupunki – Helsingfors Stad – City Of Helsinki Jan 2008 - May 2008
    Helsinki Area, Finland
    View
  • Szkoła Języków Obcych Akcent / Language School
    Finnish Language Teacher
    Szkoła Języków Obcych Akcent / Language School Jan 2007 - Jun 2007
    Poznan, Greater Poland District, Poland

Anna Amber-Monta Education Details

Frequently Asked Questions about Anna Amber-Monta

What company does Anna Amber-Monta work for?

Anna Amber-Monta works for Elemind Technologies, Inc.

What is Anna Amber-Monta's role at the current company?

Anna Amber-Monta's current role is Customer Care Team Lead.

What is Anna Amber-Monta's email address?

Anna Amber-Monta's email address is an****@****ech.com

What schools did Anna Amber-Monta attend?

Anna Amber-Monta attended Haaga-Helia University Of Applied Sciences, University Of Helsinki, Uniwersytet Im. Adama Mickiewicza W Poznaniu, Uniwersytet Im. Adama Mickiewicza W Poznaniu.

Who are Anna Amber-Monta's colleagues?

Anna Amber-Monta's colleagues are Ryan Yost.

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