Anna Annecca Email & Phone Number

Boston, Massachusetts, United States

Define the program policies & procedures, including maintaining the PDDProvide guidance to Ops on how to operate in various situations which come up and aren’t yet sufficiently clear in our current policies & proceduresMonitor program KPI’s to identify how the program is performingEngage in discovery activities, including qualitative (call listening, interviewing members) and quantitative (working with data team to analyze questions of interest) to identify opportunities for program improvementsPlan and define program improvements as they relate to the program policies and proceduresTrack and clarify legal / compliance requirements as they relate to the program policies & procedures and verify they are correctly embedded in the programLiaise with Ops and Accounts to plan and launch program improvements

Boston, Massachusetts, United States

-Streamlines communications between operations functional team leads, product team, development team, engagement team, and data science team-Monitors and analyzes clinical statistics and key productivity and member satisfaction indicators to assess accuracy and effectiveness of processes, and identifies trends or items requiring immediate corrective action- Directly monitors member throughput in real time to ensure effectiveness, efficiency and safety are priorities in moving members through two wellness programs- Works with the clinical leadership and other key departmental clinical/administrative staff on matters relating to practice performance and clinical issues in accordance with budget, goals and benchmarks- Develops, implements, and monitors program, policies and procedures to ensure the highest quality of member clinical experience and satisfaction through effective supervision of quality assurance trends, operational efficiency and best utilization of staff- Provides clinical subject matter expert counsel for clinical wellness program development, including projects assigned to other staff, when required

-Launched and managed a private pediatric occupational therapy practice during the COVID-19 pandemic, specializing in feeding, breastfeeding, and postpartum support.-Successfully navigated the challenges of operating a healthcare practice in a rapidly changing environment, ensuring continuity of care for patients and their families.-Developed and implemented comprehensive treatment plans tailored to the unique needs of each patient, with a focus on promoting optimal feeding and breastfeeding outcomes.-Provided expert postpartum support to new mothers, addressing both physical and emotional needs to facilitate a smooth transition to parenthood.-Managed day-to-day operations of the practice, including scheduling, billing, and maintaining compliance with healthcare regulations and guidelines.-Fostered a welcoming and supportive environment for patients and their families, ensuring a high level of patient satisfaction and trust.-Adapted practice protocols to incorporate telehealth services, ensuring continued access to care during periods of lockdown and social distancing.-Established strong relationships with local pediatricians, lactation consultants, and other healthcare providers to facilitate comprehensive care and collaboration.-Conducted ongoing professional development to stay current with the latest research and best practices in pediatric occupational therapy and postpartum support.-Utilized data-driven approaches to track patient progress and outcomes, continuously improving the quality of care provided.

Cape Cod

-Developed clinic and network wide feeding competencies in line with state and national guidelines to utilize in performance evaluation and onboarding of clinicians-Designed and implemented a novel multidisciplinary feeding team approach for evaluation and treatment of all feeding therapy patients-Supported pediatric telehealth excellence special interest group by developing treatment planning material for pediatric telehealth across the healthcare network

Greater Philadelphia Area

Rochester, Mn

Fieldwork 2 Clinical Rotation (12 weeks) Pediatric Outpatient, Summer 2018Populations: Cerebral Palsy, Autism, Genetic Anomalies, Mental Health, Functional Movement Disorder,Feeding, NICU• Worked up to and maintained full caseload• Demonstrated proficiency in electronic medical record (EPIC) and SOAP note documentation• Independently performed developmental evaluations, and designed treatment plans for a variety of diagnoses • Participated in multidisciplinary team meetings for NICU follow-up clinic and CP clinic

St. Louis

I worked as a research assistant under Dr. Susan Stark, Dr. Roberta Pineda, and Dr. Christine Berg assisting with l data entry, literature reviews, managed inventory of adaptive equipment, SPSS analysis, grant writing, and article review. Worked with the design and printing of the IHOPE card sort tool.

St. Louis

Reviewed applications for the board to determine eligibility for certification of candidates. Maintained metric data and statistics for bi-monthly meetings.

Rochester, Minnesota Area

Populations: Orthopedic (4 weeks), General Medicine (4 weeks), Cardiac (4 weeks) Worked up to and maintained full case load (6-7 patients daily). Demonstrated proficiency in electronic medical record and SOAP note documentation. Independently performed evaluations, safety evaluations, treatments sessions and participated in discharge planning meetings with physical therapy, social work, nursing and medical staff.

-Accredited US Distributor of Employee Attachment Inventory: Managed the distribution and implementation of the Employee Attachment Inventory, a tool designed to measure employee engagement from recruitment through the first 90 days, enabling employers to proactively address and re-engage disengaged employees.-DISC Profiles Distributor: Facilitated the use of DISC Profiles for the Human Connections Group, helping organizations leverage behavioral insights to optimize employee management, enhance team dynamics, and improve overall workplace effectiveness.-HR Generalist Experience: Provided comprehensive HR support, including recruitment, onboarding, and employee relations, while utilizing market analysis to develop and execute strategies for executive search, international business development, and job seeker support services such as resume writing and interview coaching.

Washington, Dc

Research: Conducted in-depth research and analysis on emerging trends and technologies, contributing to the development of innovative solutions that increased project success rates.Proposal Writing: Authored and secured funding for competitive grant proposals, resulting in an increase in research grant acquisition and supporting the advancement of key strategic initiatives.Subject Matter Expert Research: Identified and recruited top subject matter experts across diverse fields to provide specialized insights and guidance, enhancing the quality of research and ensuring alignment with industry standards and emerging trends.

Research for Advisors, Clerical Work

Occupational Therapy Doctorate, Occupational Therapy/Therapist, Graduate

Activities and Societies: WUSOTA, Pi Theta Epsilon

B.A., Communication, General

High School Diploma