Anna Arwar Email and Phone Number

- Process expert - Performing second stage review of junior team specialists internal audit reviews to ensure firm's and its professionals compliance with the independence rules and regulations- Approving outgoing communication to firm's professionals- Understanding of the independence rules and firm policies along with the risk management knowledge- Performing quality checks on the work prepared by team members- Effectively summarizing information from multiple sources into concise analytical assessments- Creating process documentation and training materials - Managing multiple assignments from start to finish in a fast-paced environment- Identifying areas requiring improvement, creating and implementing several process enhancements with a focus on operational efficiency- Communicating with clients in the global environment (US market); Developing strong working relationships with the stakeholders- Supporting team members to meet monthly KPI's and ensuring SLA's are met- Mentoring and coaching other team members to help them to meet their performance goals- Working closely with internal project teams with the department- Participating in calls and meetings with firm's Global Independence Leaders- In process of completing Certified Risk and Compliance Management Professional certification provided by The International Association of Risk and Compliance Professionals

- At early stages engaged as auditor in first stage internal audit reviews to ensure firm's and its professionals compliance with the independence rules and regulations. - Later on performing second stage review of junior team specialists internal audit reviews and accepting outgoing communication to professionals- Understanding of the independence rules and firm policies along with the risk management knowledge- Effectively summarizing information from multiple sources into concise analytical assessments- Managing multiple assignments from start to finish in a fast-paced environment- Identifying areas requiring improvement, creating and implementing several process enhancements with a focus on operational efficiency- Communicating with clients in the global environment (US market); Developing strong working relationships with the stakeholders- Mentoring and coaching other team members to help them to meet their performance goals- Working closely with internal project teams with the department

- Timely and accurate processing of specific AR accounting transactions using SAP- Reconciling accounts and correcting discrepancies- Ensuring daily operations are carried out according to set targets and deadlines- Actively participating in monthly and yearly closing- Working proactively with sales representatives and clients to ensure timely payments- Supporting other team members in day to day processes- Assisting with special projects and ad hoc reporting- Preparing process documentation / working instructions

- Day-to-day contact with customers via phone and email (EMEA market)- Supervising assigned accounts to identify outstanding debts- Reviewing and analyzing historical data for each debt or bill and developing effective repayment plans- Responding to client account queries in a timely and professional manner- Reporting on collection activity and accounts receivable status- Developing relations with sales representatives to identify billing issues and to maintain customer's satisfaction level

- Efficient cash collecting on assigned portfolio (UK market)- Controlling the ageing of unpaid invoices- Communicating via phone and email to minimize risk of uncollectible debt - Evaluating credit history combined with customer payment behavior- Performing regular dunning - Ensuring daily operations are carried to meet the KPI's/SLA's