Anna Avalos Email & Phone Number

San Diego County, California, United States

•Responsible for the coordination and administration support of office and client service teams. Supported client on boarding activities, internal service activities, and provided benefits operation support such as facilitating trainings, coordination, and scheduling of office wide meetings.•Provided open enrollment support including preparation and review of open enrollment materials, scheduling and coordination of meetings as well as conducted the meetings when necessary. •Translated open enrollment Benefit Guides and assisted in translating meetings.•Guided Employers Employees through complexities and confusions of their benefit offerings. •Assisted throughout the year with common concerns such as retrieving ID cards, locating providers, reviewing claims, obtaining approval for pre-authorizations, and accessing appropriate vendors for their issues.