• Provide corporate and administrative support to UPMC International EVP, Italy Country Manager, and UPMC Italy President.• Expertly manage complex travel arrangements for C-level executives and VPs, ensuring seamless itineraries and cost-effective solutions.• Proficiently coordinate and maintained intricate calendars for senior leadership, optimizing schedules and prioritizing appointments for efficient time management.• Manage a team of 7 Executive Assistants for C-level executives.• Oversee documentation for the Board of Directors and Shareholders.• Implement cost-saving initiatives

• Manage complex calendars, organize international travel, and document minutes for executive meetings.• Coordinate cross-departmental communication, facilitate corporate events, and complete special projects.• Prepare crucial documentation for Board and Shareholder commitments, draft correspondence, and monitor decision implementations.• Conduct research for presentations, maintain electronic records, and manage day-to-day office functions.• Organize company events, greet high-profile individuals, and submit expense reports.

• Secretarial support to the Managing Director and the Director of Flights Operations• Read, monitor, and respond to emails, also on the principal's behalf• Answer calls and handling queries• Prepare and filter correspondence• Translated, created, and maintained critical corporate documentation• Developed and maintained filing and office systems

• Select, train, and supervise the team.• Support the Assistant Director in all aspects of event coordination.• Participate in regular operational meetings.• Manage staff shifts and oversaw daily business operations.• Provide customer service to VIP clients.

• Oversee day-to-day operations and operational efficiency of a 40-room hotel.• Managed staff, coordinate shifts, and train front office personnel • Review daily activities, maintain client relationships, and identify business opportunities.• Prepared revenue and occupancy forecasting