As the Marketing Operations Associate Lead for our logistics clients in the DACH region, I oversee the German market, managing a portfolio of 452 clients. My role includes onboarding and training new clients, addressing their inquiries, and ensuring the smooth integration of our SaaS into their current HR stack. I translate and edit our external training materials and create video content and PowerPoint presentations to facilitate the training of our customers. I analyze data via Excel and generate daily reports to keep stakeholders informed and facilitate informed decision-making. I also assist in training internal staff joining Fountain.

Responsible for the acquisition of speakers and participants for cybersecurity events, dealing mainly with high profile IT experts from DACH region. Utilized Salesforce for administrative tasks and the updating of internal database.Handled customer requests and quarries effectively and in a timely manner. Used goal oriented approach when working towards set deadlines and enjoyed achieving and beating KPI's.Enjoyed being proactive creative and self reliant but also part of the team.Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.

I am speaking fluently German, Polish and English and am providing interpreting services for business and sales meetings in any combination of these languages. I also work freelance as Interpreter for the NHS.

In my role as Business Developer I was responsible for establishing new business relationships as well as finding and screening candidates according to my clients demands.Michael Bailey Associates is focussed on recruiting the best IT specialists to meet the high demands of their clients and my role included also meeting, interviewing and coaching the prospective candidates, which I was recruiting to fill the vacancies my clients entrusted me with.Therefore great communication skills as well as the ability to understand my clients demands on a technical level were crucial.Developed and managed business proposal and contact information in a company databaseUtilised a variety of methods, including cold-calling, networking and lead generation lists to locate new business opportunities.Used well-developed public speaking skills to pitch business development ideas to company executives and present information to prospective customers.