• Manage and maintain very busy meeting and travel schedules for a Director and the Office Head. Perform diversified administrative duties, including written and verbal correspondence, meeting and calendar management, coordination and arrangement of travel schedules, weekly time and expense reporting, and ad hoc duties as required. Work with other EAs in a team environment• EA/MA Team Coordinator, oversee the training requirements and PD for the EA/MA team. • Coordinate calendars and schedule meetings. Resolve scheduling conflicts as they arise and prioritize issues to ensure an effective time management approach. Communicate agendas and respond to calendar changes as needed • Coordinate detailed travel arrangements with Travel Agents including air, hotel, car, etc. as business needs and personal preferences dictate, proactively rescheduling and rebooking as priorities change throughout the week • Input all expenses to the internal system throughout the week, running AMEX card audits and reconciling weekly to ensure all the information is an accurate reflection of complex travel bookings and meals while travelling • Organize all internal meetings for Partners to include conference room scheduling and ordering/setup of meals • Maintain Partner contact database in Outlook and CRM database. Coordinate Partner’s electronic/print mailings.

• Provided comprehensive office and facilities support which included, establishing and improving processes and practices in the office, managing all US vendor relationships, cuting costs wherever possible.• Re-located SustainAbility DC team office with a saving of $60,000 in annual rent. • Direct management of the Operations Team, consisting of DC and London Administrative Assistants• Organized and managed special events, webinars, Board meetings, team off-sites/Away Days, client meetings, networking events, team lunches and dinners• Owned and managed global HR policies and procedures with overall HR accountability • Served as point person for HR strategy development, implementation and reporting• Acted as sole in-house resource for HR issues as they arose. • Conducted semi-annual employee satisfaction survey, analyzed results and recommended improvements to processes to improve overall employee satisfaction.• Recommended and implemented a new comprehensive performance management process. Engaged with leadership on compensation schemes, formulas and decisions• Ownership of team training plans and personal/professional development plans to ensure individual and organizational training and professional development needs were identified and fulfilled• Managed new employee orientation and recruitment of new hires – created job descriptions, posted job ads, screened candidates, coordinated and conducted the interview process• Managed US benefits, reviewed annually to ensure competitive, established and maintained agreements with US-based benefits service providers. Administered all US benefits, 401k plan & healthcare.• Ensured compliance with all applicable HR laws and regulations in all jurisdictions within the US and UK in which SustainAbility operated• Ensured changes to policies and procedures were documented in the handbook and communicated to all of those affected.

• Managed and maintained three very busy schedules, coordinated multiple daily, weekly and ad hoc meetings with last minute changes throughout the day, arranged all travel where necessary• Scheduled various meetings throughout the day with congressmen, senators, internal employees, external candidates, external clients. Ensured Editors were on time for all meetings with all relevant documentation and background information • Booked flights and hotels for business and personal trips and frequently booked personal appointments • Subpage review process, set up all one-on-one meetings with Editors and employees • Pre-empted meetings, rescheduled where necessary using own initiative • Organized Editors offices, answered phones and screen all calls, ensured Editors emails were auctioned in a timely manner, prioritizing emails for them where necessary • Completed expense reports for Editors which included expense receipts from over a year prior to joining Politico. Kept expenses up to date with reminders and notes in calendars going forward• Pulled together all relevant documents for speeches and coordinated extensive travel and logistics• Monitored all social invites, responding accordingly • Assisted with administrative side of personal lives. Coordinated personal international trips for vacation and family matters, assisted with obtaining passports for families, assisted with filing taxes, and helped pull together paperwork for a mortgage• Managed the administrative side of Editor-in-Chief’s new hires • Managed all office stationery supplies, equipment ordering and coordinated all facilities issues. • Assisted with hiring logistics (interview schedules, managed interview process, preparing and distributing hiring documents where necessary)• Supervised/managed/supported operational needs for the newsroom• Welcomed incoming visitors and liaised with external clients • Reviewed operating practices and implemented improvements where appropriate

• Embassy HR representative for 12 agencies in Washington DC, Honolulu and Chicago. Responsible for recruitment, leave management, contract renewals and trial periods, benefits administration, inductions, terminations, advice on company policies and procedures.• Worked closely with managers to provide successful recruitment and selection strategies. Posted vacancies on the Internet and in newspapers and collate applications, developed effective competency based interview questions, organized interview panels and managed interviews through end of process.• Managed Vision and Life Insurance benefits administration; ensuring benefit bills and staff contributions were correct • Managed HR-related payments and payroll variances, utilizing SAP HRMIS• Created, updated, and maintained PeopleSoft records, employee files and recruitment files• Event managed the Embassy’s twice yearly new staff Orientation Day

• Provided an extensive, professional diary/time management service, ensuring all deliverables and deadlines, regular meetings and performance management responsibilities were met.• Organized extensive meetings all across the UK and South Africa, managed comprehensive travel arrangements.• Appraised incoming business issues and personally resolved those with low risk/short term implications, maximizing effective use of manager’s time.• Resolved key business/customer/employee issues, liaising with senior managers within PruHealth and across Prudential and Discovery to ensure agreed actions were initiated and completed. • Monitored business expenditure, maintained accurate records of invoicing and expenses, project costs and ongoing budgetary expectations in order to assist with the quarterly and annual forecasting process. Prepared a variety of documents, using standard formats/packages, following brand guidelines and regulatory requirements. • Comprehensive minute taking during meetings and ensured all actions points were completed throughout the business.• Organized and administered company and client events ensured the events run smoothly.

• Managed and maintained two busy diaries, including multiple daily meetings, international meetings and conference calls.• Managed travel arrangements for Directors’ travel to clients world-wide, booked flights, hotels, hire cars and set up the meeting schedules for the visits by co-ordinating with other EA’s and Directors where necessary.• Co-ordinated monthly board meetings, compilation of board reports from all board members and final board packs for meetings.• A range of EA duties, including but not limited to, screening all emails for Directors, prioritizing and flagging for Directors’ action, filing, photocopying, typing of correspondence and screening all telephone calls. • Researched and developed the Business Continuity Plan for the office and the Evacuation Plan for work in Serbia. • Managed and maintained the company fleet cars (90 cars) keeping the records on Access and Excel, ensuring they were all serviced, managed and maintained the company pool cars (12 cars).• Supervised the secretarial team comprised of nine administrative staff, ensuring all work was actioned to deadlines or delegated/shared where appropriate • Assisted in the administration of company financial records (PCR).• Organized the set up of recycling procedures for the offices.• Managed the filing and archiving systems for the Contracts database for all company construction projects.• Oversight, management and reconciliation of staff time and expenses to related projects. • Ensured commercial cover for all projects, control of all company contracts in database. • Coordinated information of all cost records, ensuring accurate and timely completion.