• Greeting and assisting visitors at the front desk, creating a pleasant and welcoming environment upon arrival.• Exercising the ability to multitask while performing administrative duties and assisting various departments within thecompany• Serving as the primary contact for incoming calls and emails; providing detailed information tailored to each individual'srequests and needs• Generating work orders, processing purchase orders, meticulously overseeing visitor sign-ins and ensuring the submissionof requisite documentation by collecting and coordinating internal compliance data with various departments• Assisting with payroll processing by keeping data-entry, collecting timesheets, scanning files into company database• Preparing and organizing documents for meetings, trainings, and various appointments• Exploring innovative and tailored approaches to offer support and care for each individual participating in the dayprogram

• Greeted and directed incoming new hires, customers, and purchasing coordinators, making them feel at ease, comfortableand with a great first impression of our company• Scheduled employee meetings and maintained calendared events• Ordered and kept inventory of all office and cleaning supplies while staying within purchasing budget• Maintained relationships with vendors and personnel within corporate headquarters• Bookkeeping for many of our groups; ordering, updating information, keeping records of their transactions, etc.• Created invoices and worked with clients to develop payment plans• Called vendors to check on orders and coordinate processing

• Coordinated a major sales project with our groups and generated one million dollars profit • Outreached toward smaller offices/groups to promote our services, and ultimately increasing our sales • Bookkeeping for many of our groups; ordering, sending invoices, updating information, keeping records of their transactions, etc. • Encouraged loyal customers to complete Google Reviews, and Satisfaction surveys to increase our Customer Satisfaction percentage with ambitions of improving previously set goals • Trained all new hires to meet company standards, and mentored them to provide a safe and pleasant shopping experience for customers

• Coached all employees on how to meet goals by leading by example, roleplaying and following up• Followed up with old leads to keep their business’ running up to date, as well as maintain satisfaction and loyalties• Supervised and coached staff to meet and exceed customer and company expectations• Led store operations by performing cycle counts, zero/ low balance, system adjustments, inventory, returns and damages • Raised (and held) store's CSAT scores (Customer Satisfaction) above 15% by exceeding customer needs and forming customer loyalties

• Managed and organized all paperwork from daily transactions while monitoring front end activity (Transactions, customer service, and cashiering when need be) • Rearranged the sales floor to better suit customers' shopping convenience as well as sales opportunities • Helped style customers by hand selecting items that fit the customer's need • Built bonds and formed customer loyalties by going above and beyond to help them feel appreciated and listened to, which raised store's sales