Anna Bannikova Email & Phone Number

Netherlands

Amsterdam Area

• Development and launch of a global proposal management framework and mechanism. Fully implemented a new process for regional teams, including tools, templates, guidelines and training in less than six months.• Leading team of 3 regional proposal managers. Created 150 proposals last year only, covering SME and Enterprise level commercial and public organisations. • Implemented process of 1st line of support for due diligence requests from new and existing customers.• Creation… Show more • Development and launch of a global proposal management framework and mechanism. Fully implemented a new process for regional teams, including tools, templates, guidelines and training in less than six months.• Leading team of 3 regional proposal managers. Created 150 proposals last year only, covering SME and Enterprise level commercial and public organisations. • Implemented process of 1st line of support for due diligence requests from new and existing customers.• Creation, maintenance and review management of a comprehensive global content library, using Responsive software (formerly RFPIO).• Creation of regional content libraries in key local languages in RFPIO tool. • Established a centralised archive and database of past proposals (won/lost/on hold) for in-depth analysis and feedback compilation. • Built strong relationships with regional sales teams, pre-sales and SMEs within the company. • Regular onboarding training for sales and pre-sales new joiners. Show less

Netherlands

Hoofddorp

• Project management of global tenders, including running the proposal project plan, setting up team, assigning responsibilities and monitoring timely execution. Delivering over 120 bid proposals to our existing and prospective clients. • Project Leader for Customer Excellence project. Managing a cross-departmental team, monitoring project progress and reporting to management, identifying challenges and actively working on resolution plans. • Development and maintenance of a central… Show more • Project management of global tenders, including running the proposal project plan, setting up team, assigning responsibilities and monitoring timely execution. Delivering over 120 bid proposals to our existing and prospective clients. • Project Leader for Customer Excellence project. Managing a cross-departmental team, monitoring project progress and reporting to management, identifying challenges and actively working on resolution plans. • Development and maintenance of a central knowledge repository with FAQ, documentation and all other related material ensuring responses are consistent and of high qualitative standard. The content library is a central repository for learning about our company and our capabilities, and a vital part of a new hire training within the Sales department.• Post-tender evaluation in order to improve existing processes and identify potential gaps in the company’s offering. This analysis is used for overall marketing strategies, including the 2020 digital campaign and the digital product roadmap. • Support to onsite visits and presentations for potential merchants and consultants, as part of the overall bid management process. • Delivered detailed payment performance analysis to +30 merchants: analysis of their processing activity, technical setup and business specifics to provide recommendations on performance optimisation. • Active member of the Level II monthly Scheme Bulletin review meetings as representative of the Sales department where in-depth analysis of the impact of new industry regulation on different aspects of our business is conducted. Preparation of merchant facing communication when required. Show less

Hoofddorp

• Management of the boarding process internally and with our external partners to ensure everything is delivered within the agreed SLAs.• Executed configuration & setup of the back and front office systems. • 2nd line support to Merchant Services and Payment Partnerships in terms of acquirer boarding issues or payments troubleshooting.• Developed and maintained relevant internal documentation and participated in projects aimed at improvement of products and processes in Operations… Show more • Management of the boarding process internally and with our external partners to ensure everything is delivered within the agreed SLAs.• Executed configuration & setup of the back and front office systems. • 2nd line support to Merchant Services and Payment Partnerships in terms of acquirer boarding issues or payments troubleshooting.• Developed and maintained relevant internal documentation and participated in projects aimed at improvement of products and processes in Operations, Sales and Product departments. Show less

Moscow, Russian Federation

• Project Lead for the governmental process regarding Russia’s accession to the International Food and Agriculture Fund.• Coordination of Russia joining the OECD Development Assistance Committee and International Aid Transparency Initiative. • Management of joint Russia – UN World Food Program projects including analyses of the program notes and budget estimates, drafting agreements, and monitoring projects implementation. • Member of the G20 Development Working Group during… Show more • Project Lead for the governmental process regarding Russia’s accession to the International Food and Agriculture Fund.• Coordination of Russia joining the OECD Development Assistance Committee and International Aid Transparency Initiative. • Management of joint Russia – UN World Food Program projects including analyses of the program notes and budget estimates, drafting agreements, and monitoring projects implementation. • Member of the G20 Development Working Group during Russia’s presidency in G20 in 2013. Responsibilities included events organization, coordination of the Trade track, participation in the drafting of major documents such as Leaders’ Declaration, Accountability Report and Development Outlook. Show less

Moscow, Russian Federation

Translations of legal and financial documentation

Moscow, Russian Federation

News feed editor and translator

Masters, Finance, General

Confirmed HBO level in Dutch education system

Bachelor Of Arts (B.A.), English And Spanish Languages And Literatures/Letters