I have experience in the automotive industry, with a Bachelor of Applied Science in Automotive Technology from Southern Illinois University, Carbondale. I am also a Certified Master Automobile Technician and an Advanced Level Specialist by ASE, the National Institute for Automotive Service Excellence. My core competencies include training material development, automotive troubleshooting, and leadership skills. I have a passion for enhancing the quality and efficiency of automotive service and customer satisfaction. I have previously worked as a Technical Training Specialist at Southeast Toyota Distributors, LLC, where I gained valuable experience in delivering technical training, creating instructional content, and providing assistance to technicians. I am always eager to learn new skills and technologies, and to collaborate with other professionals in the field. My goal is to help Nissan achieve its mission of enriching people's lives through innovation and mobility.