Data Entry.Listing products on various websites. Also dealing with the analytical aspects of the listings.Inventory update and correction.Updating all of our websites to make sure all info, descriptions, pictures, categories, sizes and color was correct.Customer service during busy season.Processing customer returns.

•Data Entry and Analysis of Merchandisers Store Reports including pricing, expiration dates, facings of each individual product, how much the store has in inventory, and comments or issues the store manager or merchandiser has that visit.•Compile all out of stock items in each store per distributor per area. At the end of the week these reports get sent to the individual distributor to follow up with the store to fill out of stock items. •Merchandisers Individual Store Reports- Each spreadsheet is compiled of tabs of store names and addresses per area. On each tab, it displays the same information as the Merchandiser’s Spreadsheet except it is categorized by each store to present the progress, out of stock, expiring, how well they sell, any issues and how long until resolved, if at all.•Put together routes for the merchandiser bi-weekly. Made up routes for the merchandisers to best suite time and area. Using a route planner, to find the best way for the merchandisers to go, to save them time and the company money. Also, recorded Merchandiser Incentives weekly.•To make sure FDA and Customs are up to date, time sensitive forms are needed to be filled out, sent to the proper source and printed for record. Importer Security Filing Information (ISF), Bill of Lading (BOL), Prior Notice(PN), Web Entries, Invoices, Arrival Notice (AN). After the container arrives, email the drayage company to pick up the product and deliver it to the distributor.•Designed website. Post on Facebook, Twitter, Instagram. Get monthly analytics for the website and each social media website.•Set up and record invoices and specifications of demos that were performed. Compare the amount paid out of pocket compared to what was purchased at the demos. •Pack and mail any packages via USPS or UPS for any samples or needed point of sale items.•Design posters, neck hangers, banners, social media cards, and sales sheet for new products.

Researched new products that were purchased by the owner of the company to learn function, quality, material, product uses, etc...• Designed specified and detailed description for products to fully inform customers of the product they intend to purchase, along with specifications of each individual product.• Used Photoshop to make pictures of our new products 100% accurate; tags on shirts, exact markings on the product, logo tags, colors of shirts and screen-printing cuts or fading. Also, tweaked or wrote a different description for the 5 Amazon.com bullets because they had specific guidelines for posting. • Listed all new products by using an excel spreadsheet with formulas to be able to upload into Channel Advisor and Sales Force (2 systems that kept track of new, sold, and needed inventory)• All new products would have to be broken down into specific categories for each website it was being posted on; what sport, camping and hiking or fishing, brand name, size, labels, classification, posting template, sellers cost, buy it now price, retail price, colors, style, Made in country, type, etc..• Each product was listed to the company website (Forzasports.com), Amazon.com, Buy.com, Sears.com, Newegg.com, eBay.com, Shop.com, Jet.com, Walmart.com.• Weighed new incoming products, determined what box that product would be packed in with packing material and recorded weight of packaged product for correct shipping cost to be calculated.• Gave all new products a SKU and recorded UPC. If UPC was nonexistent I would assign an in house UPC and print labels for the product so it was easier to find and identify.

• Data Entry• Inputting Medical Patients insurance information and testing claims• Collecting correct insurance information for patients• Compile, sort and verify the accuracy of data• Locate and correct data entry errors• Maintain records, reports, or files• Perform typing or data entry for extended duration• Use spreadsheet software, word processing, and desktop publishing software. • Use computers to enter /access or retrieve data.

• Face to Face customer service• Maintain revenue and cash flow each day and close the store at night• Maintain a clean and safe work environment for customers and other employees • Supervising a steady flow and satisfaction of customer• Make sure food temperatures were checked every 2 hours to ensure food safety regulations and dispose of foods that were either out too long or not safe for customers.• Keep daily logs of product temperatures and waste to keep a consistent flow of food demand and minimize the unneeded spending of food wasted.

• Inbound and outbound calls• Research the customers disputes to make sure customer is owed the credits requested• Call customers to resolve issues in a timely manner.• Maintain and complete a weekly spreadsheet of disputes from customers.• Was awarded highest dollar amount and highest invoices closed.• Performed data entry and customer service to complete my work efficiently.• Skills in Excel, Word, TPX20, Catalyst, Windows 7 email, C-import, CRIS, OnDemand, Microsoft Access and Power Point.