Anna Bartz

Anna Bartz Email and Phone Number

Associate Director - Digital Experience @ Verizon
McFarland, WI, US
Anna Bartz's Location
McFarland, Wisconsin, United States, United States
Anna Bartz's Contact Details

Anna Bartz work email

Anna Bartz personal email

n/a
About Anna Bartz

Excel in orchestrating cross-functional teams to meet and exceed roadmap initiatives. My expertise in managing multimillion-dollar budgets has been instrumental in implementing significant changes within the organization. I secure executive endorsement through the effective use of KPIs and metrics, ensuring alignment with corporate objectives. My multidisciplinary approach and deep knowledge in authentication, compliance, privacy, performance trends, and customer experience position me as a subject matter expert that is called upon frequently throughout various levels of the business. Anticipating sustainability needs, I adeptly navigate business growth and expansion, leveraging data and metrics to drive corporate goals and achieve cost reduction. As a foundational partner in cross-functional collaboration, I excel in forging robust partnerships that enhance organizational capabilities. My expertise in compliance is not only recognized but also relied upon by my peers, who seek my advice to ensure the experience remains compliant. With a proven track record of driving initiatives that align with corporate governance, I bring a strategic approach to compliance that ensures seamless integration with business objectives, fostering a culture of excellence and integrity.

Anna Bartz's Current Company Details
Verizon

Verizon

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Associate Director - Digital Experience
McFarland, WI, US
Website:
verizon.com
Employees:
97920
Anna Bartz Work Experience Details
  • Verizon
    Associate Director - Digital Experience
    Verizon
    Mcfarland, Wi, Us
  • Verizon
    Sr. Manager, Experience Management - Profile
    Verizon Oct 2024 - Present
    Develop, build, and maintain the Profile experience for Verizon Value brands including Total Wireless, Tracfone, Straight Talk and Simple Mobile. Deliver a best in class experience while maintaining security and flexibility in a digital space.
  • Verizon
    Sr. Manager, Experience Management - Security/Compliance
    Verizon Dec 2023 - Oct 2024
  • Verizon
    Lead Experience Manager, Security/Compliance
    Verizon Jul 2022 - Dec 2023
    Leader of the customer experience enhancements specific to the digital customer journey with a focus on the compliance portfolio and projects/efforts to ensure proper measures are taken across the customer experience. Oversight of Privacy Compliance requirements per the CCPA guidance and direction of future states setting data privacy guidelines. Develop and report out on quarterly and yearly roadmaps that span across all designated components, systems, teams, and value streams within the Verizon Value Organization.
  • Cuna Mutual Group
    Enterprise Fraud Sr. Manager
    Cuna Mutual Group Jan 2020 - Jul 2022
    Madison, Wisconsin, United States
    Developed the Enterprise Fraud Program to identify, monitor, prevent, detect, and respond to fraud internally and externally. Currently lead and guide customer facing business areas with implementing successful best practices for fraud loss prevention strategies, including identifying any improvement opportunities where fraud has potential to be present. Consistently partner with business areas to design and implement new processes and/or procedures to prevent and detect fraudulent acts. Identified fraud patterns and anomalies through analysis of large quantities of data. Assess risk associated with weak fraud controls and implement technology to close gaps. Developed the process for investigation and reporting internal and external fraud incidents and input information regarding fraud investigations into detailed reports for submission to clients. Documented and reported on key risks and recommended mitigation strategies. Compiled and submitted regular reports to update senior management on operations and progress. Consulted industry publications and reviewed best practices to implement newest statistical models and techniques.
  • Cuna Mutual Group
    Corporate Compliance Sr. Consultant
    Cuna Mutual Group Jul 2017 - Jan 2020
    Established metrics needed to monitor ethics and compliance business processes effectively and proactively across the enterprise. Developed and implemented compliance programs to encourage understanding and application of ethical and compliance corporate standards. Created and maintained dashboards regarding compliance related topics to identify trends and risk mitigation techniques. Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines. Developed organizational methods and policies, implemented training initiatives to deliver ongoing awareness of and compliance with established procedures.
  • Cuna Mutual Group
    Operations Consultant
    Cuna Mutual Group May 2015 - Jul 2017
    Madison, Wisconsin
    Owned the implementation of the business focused disaster recovery/business continuity plans including the ongoing development, maintenance and testing of the plans. Developed and implemented changes to minimize redundancies, effort, and cost in the vendor space. Created presentations, data dashboards, intranet updates, and communications regarding maturity within the disaster recovery and business continuity program. Managed meetings with clients and other stakeholders to ensure the distribution of key information and encouraged the sharing of ideas. Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations. Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Cuna Mutual Group
    Senior Claims Professional
    Cuna Mutual Group Jan 2013 - May 2015
    Conducted reviews and investigations a payment protection claims to determine liability and short term/long term claim payments. Managed the claim by conducting a thorough review and investigation, determining additional resources where appropriate for utilization and ongoing liability. Proactively positioned new claims for subsequent claim decisions by applying knowledge of claimant circumstances and likely diagnosis outcomes based on industry diagnosis guidelines. Verified details with policyholders and requested additional information. Supported efficient handling of complex claims and followed up on open, denied, or suspended claims to complete required line items.

Anna Bartz Skills

Insurance Leadership Customer Service Strategic Planning Process Improvement Business Analysis Business Process Improvement Training Health Insurance Project Management Risk Management Management Team Building Microsoft Office Microsoft Excel Strategy Consulting Public Speaking Time Management Microsoft Word Business Resilience Business Strategy Resiliency Change Management Program Management Data Modeling Six Sigma Supply Chain Management Salesforce Lightning

Anna Bartz Education Details

Frequently Asked Questions about Anna Bartz

What company does Anna Bartz work for?

Anna Bartz works for Verizon

What is Anna Bartz's role at the current company?

Anna Bartz's current role is Associate Director - Digital Experience.

What is Anna Bartz's email address?

Anna Bartz's email address is an****@****ual.com

What schools did Anna Bartz attend?

Anna Bartz attended Western Governors University, Madison Area Technical College.

What skills is Anna Bartz known for?

Anna Bartz has skills like Insurance, Leadership, Customer Service, Strategic Planning, Process Improvement, Business Analysis, Business Process Improvement, Training, Health Insurance, Project Management, Risk Management, Management.

Who are Anna Bartz's colleagues?

Anna Bartz's colleagues are Prashanth Reddy Musuku, Victoria Bastis, Siva Sivalogan, Rick Malmgren, Ian Bishop, Jes Gager, Nicholas St.angelo.

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