Anna Bast Email & Phone Number

Fredericksburg, Va

Fredericksburg, Va

• Selected groceries per customer specifications• Dispensed customer groceries• Handled customer complaints/issues by phone or in person to ensure a satisfactory outcome to the customer’s issue• Assisted customers within the store with locating items or answering questions

Fredericksburg, Va

• Acted as caregiver for mother and father• Handled physical, medical and prescription needs and acted as advocate for the various issues they encountered (doctor, insurance, financial, etc.)

Alexandria, Va

• Made various doctor appointments for Ms. Casals and her children• Drove children to various doctor appointments• Reorganized personal files• Ran other errands as requested• Made reservations for personal travel as needed• Scheduled home maintenance as needed

Mclean, Va

• Responded to various insurance company questions regarding claims• Sent any pertinent information to various insurance companies• Pulled patient files for any information needed• Entered information into company database regarding any work done on patient accounts

Arlington, Va

• Supported President and Vice President/General Counsel• Managed calendar for President and Vice President• Filed Warrants in Debt and Garnishment papers• Filed necessary legal papers produced as needed• Produced memos as requested• Made business and personal travel arrangements for President• Assisted updating Employee Handbook

Crystal City, Va

• Served as point-of-contact for invitations sent to several hundred people for 2 separate conferences held. This included receiving RSVPs; verified clearances were sent and received by Security; sent out reminder for invitees to register. Ran reports on total number of people attending, declined, or approved by Security.• Served as front door receptionist for 3rd floor suite. This included utilizing in-house security tracking system to track clearances for visitors.• Supported 5 groups, which included providing any meeting support needed, arranging travel arrangements for Managers of each group, and scheduled meetings for Managers.• Downloaded monthly status reports into in-house database and filed each monthly report as needed.• Researched several on-line free self-paced training websites to be used by government employees. This research was presented to management and was used by all government and contractor employees.• Updated in-house contact directory to make it a more accurate tool.

Langley, Va

• Scheduled appointments for applicants for interviewing process• Arranged travel for out-of-town applicants• Entered applicant personal information into Agency database• Briefed applicants on administrative information• Served as procurement officer for Division. Purchased office supplies as needed.• Submitted credit card accounting to Finance Office• Served as training representative to Division• Maintained Division Chief’s calendar

Master'S Degree, Organizational Management With Specialization In Human Resources Management, 4.0

Bachelor Of Arts (B.A.), Social And Criminal Justice W/A Minor In History, A