Anna Beckley Email & Phone Number

London Area, United Kingdom

Now part of the Nutun family (pronounced Newton) following an exciting rebranding Synergy Outsourcing has become NutunCX. Located in sites across South Africa NutunCX provides tailored outsourced Contact Centre solutions including Customer Support (Voice, Chat, Email, Social, AI/Machine Learning etc) Credit Management, Debt Recovery, Back Office, SMART services , Customer Retention and Customer Acquisition.NutunCX is comprised of three Centre's in Durban with c.4,000 full time staff, one in Johannesburg and a new site in Cape Town is on the cards. Our Partners include Energy and Water suppliers six of whom we've helped achieve Top 10 recognition within Which? Customer Service reports. We also support Partners in a host of other sectors not least Banking and Finance, Retail, Fashion, Telco/Broadband, Travel, Health, Transport, Logistics and Gaming. Teams start from as few as 10 FTE, each with dedicated leadership and QA support unique to your campaign. With highly competitive fully inclusive hourly rates typically 40%-60% below UK inhouse costs with NO concealed add-ons and with a 9 hour productive day, compared to 3.5-5 in the UK, cost reductions can be achieved immediately without sacrificing quality.