Anna Belova Email & Phone Number

United States

Centreville, Virginia, United States

-Prepare and complete mailings for 964 homes-Design monthly newsletter using Canva ensuring that residents have the most updated information on community events and procedures -Assist residents with queries in-person, over the phone and by email -Prepare for Board of Trustees meetings using Adobe Acrobat by compiling board packages consisting of meeting agendas, contracts, and financial statements for 7 people-Check regular mail and send invoices to the accounting department via email

Remote

-Guarantee a uniform standard of high-quality work for 22 senior language analysts representing 11 languages by analyzing statistics on their productivity from the Universal Human Relevance System (UHRS) and extracting valuable insights-Receive information on new tasks from data scientists at Microsoft and convey it to senior language analysts during biweekly meetings on Microsoft Teams-Complete monthly reports to monitor individual analyst performance and identify language markets that require increased productivity-Use knowledge of UHRS to troubleshoot IT issues remotely and escalate them to appropriate internal departments, if necessary

Remote

-Conduct weekly meetings with a team of 10 junior analysts, providing guidance and clarifications in alignment with Microsoft's established protocols-Implement project management principles to lead and coordinate a cross-functional team, fostering effective collaboration, iterative development, and continuous improvement.-Oversee quality control by overseeing junior analysts' work statistics via the Universal Human Relevance System (UHRS), delivering constructive feedback for their continual improvement-Perform in-depth language analysis on various internet content for a multitude of applications, including user search satisfaction, search result preference, website authority, and readability. Utilize Java and SQL for linguistic analysis and data manipulation to derive meaningful insights.-Conduct thorough examination of web pages and carry out comprehensive research to validate their alignment with the specific search queries and user requirements. Employ Data Engineering principles to ensure data accuracy and relevance.-Develop and proofread technical documentation for Microsoft using MS Office suite.-Foster collaboration with cross-functional teams from other language groups, guaranteeing a uniform quality standard across an array of languages, including English, Spanish, Russian, Portuguese, French, and Japanese

Fairfax County, Virginia, United States

-Engaged students in small group discussions on homework questions and encouraged them to ask one another questions based on previously acquired knowledge in an effort to reach a solution to the current issue-Evaluated student assignments using a rubric and completed monthly binder checks to ensure that students learned organization skills and met the expectations of the AVID program-Spoke to students about the benefits of a college education, cleared misconceptions and answered questions about my experience at George Mason University as an undergraduate student

Reston, Virginia, United States

-Greeted and signed in clients by collecting a signature, photograph and palm-vein scan-Demonstrated proficient customer service skills by interacting effectively with clients in-person and over-the-phone-Upheld COVID-19 policies and verified that all clients followed company and test sponsor guidelines and procedures regarding fair test-taking experiences-Communicated technology issues to the IT department and created cases when they affected clients' experiences-Trained new employees by introducing them to new software and testing procedures

Bachelor Of Arts - Ba, Linguistics, Psychology

Activities and Societies: CHSS Outstanding Achievement Award, Dean's List (Fall 2021)

9-12

Activities and Societies: English Honor Society, Service Club President, French Club Founder and President, National Latin Exam Cum Laude.