Lead Summer Assistant
Gw Summer & Conference Housing
Washington, Dc
• Managed a portfolio of groups staying at GW residence halls; liaised with group coordinators to organize and contract for any housing, dining, and event space for their stay • Specialized in processing and analyzing financial information and other administrative duties, primarily capturing payments, payment plans, non-zero balances, and credits• Hired, trained, and directly supervised a team of 10 Summer Assistants (concierges), oversaw check-ins and outs, customer service, and… Show more • Managed a portfolio of groups staying at GW residence halls; liaised with group coordinators to organize and contract for any housing, dining, and event space for their stay • Specialized in processing and analyzing financial information and other administrative duties, primarily capturing payments, payment plans, non-zero balances, and credits• Hired, trained, and directly supervised a team of 10 Summer Assistants (concierges), oversaw check-ins and outs, customer service, and administrative functions Show less