Anna Bilash Email & Phone Number

Prague, Prague, Czechia

New Zealand

🆘 Before Splynx: * Single point of failure* Challenges with scalability* High costs to maintain an in-house system* Lack of access to R&D✅ With Splynx:* A stable system with a professional support team always ready to help* Time-saving in the generation and processing of monthly invoices* Improvements in cost and efficiency. Excluding the cost of custom development, the general cost saving was about 40%* Ease of introducing new products and services* New feature development is faster and less costly than employing a full-time software developer* Significantly better control and accuracy of data* Enabled growth

United States

🆘 Before Splynx* Manual and multi-step ticketing process* High software costs* Low customer satisfaction rates* Limited opportunities✅ With Splynx* Fully automated billing, payments, and customer suspension* 50% software costs savings* Happier customers* Additional revenue* A solid foundation for future growth and new integrations.

South Africa

🆘 Before Splynx* Limited opportunities* A lot of manual processes* Financial struggles* Difficulty collecting payments* Difficulty understanding business revenue streams✅ With Splynx* Almost 200% growth of customer base since they started with Splynx* Faster turnaround: reduced debtor days from 20 to 10* Increased ARPU with value-added services*Automated workflows"I distinctly recall saying to my newly recruited technician at that time that Splynx is not going to work for us. Then I opened the Splynx features and I think within 30 minutes my mind was made. The Splynx sales team contacted me thinking they’d probably still have to make the sale but I already bought. I just wanted to know where to pay. I probably spent a couple of hours or so just making sure that I would be able to transfer all of my customer data from the old system to Splynx but I think that wouldn’t have been a deal-breaker anyway. I just really wanted a system that could do my subscription invoicing and automate VoIP billing. Boy, I got that and so much more."Lionel Redelinghuys,bitCONNECT CEO

New Zealand

🆘 Before Splynx* Multiple platforms with manual entries* Time-consuming duplication of efforts* No flexibility✅ With Splynx* Everything under one roof* x3 times faster onboarding of customers* More efficient customer support* Possibility to customize and automate workflows"Before Splynx, a 10-minute call with a customer to sign up used to take more than 20 minutes, plus extra work at the back end.""Splynx is very responsive to requests and has a policy of updating and improving the system. That gave us confidence that over time it wasn’t going to become a stale system."Kelly Ellis,Business Manager

Maldives

🆘 Before Splynx* A lot of manual work involved in processes* Continuous issues with billing* Lack of support from the previous solution* Data management issues✅ With Splynx* Everything is centralized in one system* Accurate, automated billing with no need for double checking* More precise bandwidth control with better-designed packages* Reduce of costs involved in management software almost in 10 times"Our billing system has gone almost automated to the Finance team by removing all the manual work they were doing. We even joked during the implementation that now the billing team could be just one person. It was that much automated. Before they had to crunch numbers at the end of every bill running date. I would say with all the features that came with Splynx, our finance team would have been the happiest."Afsah Habeeb,Network Engineer