Customer service, technical support, remote troubleshooting, identify, assess, track and mitigate the issues, customer management until the solution.

Remote troubleshooting through level 1 diagnostic techniques, Scale unresolved issues to level 2, Track and update status and customer information, Communication between different HP departments, Order Tracking, Management incidents and budgets.

Customer service by call and by mail in the Italian and Spanish market, Customer order management, Customer management until the solution of the problem, Complaint management, management of different management operating systems, CRM.

Customer Service, Advice and Guidance, Merchandise Replenishment, Stock-in and Stock-Out Control, Store Management, Training to new additions, Mobile device management for the correct team communication.

Creation from scratch of real estate portfolios, Direct negotiations with owners and clients, Participation in the definition of aspects to stand out from each property for marketing, Telephone service, Closing of large numbers of lease and sale of homes in adverse market circumstances.