Anna Romero Email & Phone Number

Phoenix, Az, Us

Arizona, United States

Tempe, Arizona, United States

Answered phones and emails; assisted sellers with any issues or concerns relating to the status of theirselling accounts on Amazon. Made outbound calls to alert sellers of their account violations and issues. Worked with sellers on drafting and editing appeals for account reinstatement. Was elected to join the Selling Partner Premium Services team within Account Health based on metrics andperformance. Gave presentations to the team on different tools and techniques for workplace success. Was one of the few chosen among many applicants to represent the Arizona site for Amazon on SOPCouncil, an esteemed council responsible for creating, editing and publishing the documents and email templates used in daily tasks by Amazon Account Health teams worldwide.

Tempe, Arizona, United States

Answered phones and emails from sellers and helped them with any general or technical concerns regarding their selling accounts on Amazon. Assisted direct manager onboard new hires to the role through mentoring and development. Gave presentations on tools for success at team meetingsHandled confidential information and followed policies and procedures. Participated in weekly Change Integration Management meetings.

Paradise Valley, Az

Checked guests in and out using both computers and mobile technology. Assisted with meal reservations and accommodations at the resort and elsewhere. Helped guests with luggage and directed them to their rooms. Also assisted in other departments of the resort such as the pool, bar, and restaurant. Organized and sorted receipts from the various retail outlets on property for record keeping purposes.

Benevento, Campania, Italy

Helped a 5th grader learn the English language and assisted him with his English homework. Did this to support myself while temporarily living in Italy.

Tucson, Az

Copy-edited, proofread, and provided translation suggestions for a manual that is intended to teach nursing students medical Spanish, working directly for the department head of the Translation and Interpretation program at the University of Arizona. Transcribed a video podcast on interpreter and patient safety published by the National Council on Interpreting in Health Care (NCIHC), to be used as the basis for an abridged Spanish version of the podcast.