Anna Bocharnikova Email and Phone Number

Responsibilities:-Developed test cases using test design techniques to ensure complete coverage of functional areas.- Created permission tables and Requirements Traceability Matrix to track permissions and align requirements.Executed test cases in TestRail, ensuring proper functionality and identifying issues.Reported bugs and created detailed bug reports in Jira to facilitate effective troubleshooting.- Logged and reported defects in Jira, providing detailed descriptions for resolution. - Conducted API testing using Postman to verify communication between services. - Generated comprehensive test reports to summarize results and findings after testing.- Utilized Android Studio and Genymotion to conduct testing on Android devices.Key accomplishments: - Contributed to reducing post-release defects by 30%Tools: - Jira - TestRail - Postman - Git/GitHub

Responsibilities: - Edit and refine students’ papers, reports and theses with accordance to the editing style; - Develop proposals, infographics, mindmaps and charts using tools such as Canva and Microsoft PowerPoint; - Operate informational research on various topics to ensure top-notch papers and positive feedback; - Utilization of CRM systems to manage and track student interactions, document progress, and ensure efficient communication;Key accomplishments: - Completed over 100 research papers and thesis papers with the A+ feedback from customers from the USA, Canada, Australia and the UK; - I have become an employee of the month 6 times with the biggest number of orders (over 200 monthly) with average feedback being 95% out of 100%; - Became employee of the month over 6 times appearing on the top of the leaderboard.Technologies or Tools: - CRM - Word, PowerPoint, Excel, Canva

Responsibilities: - Create and edit documents per corporate style and rules (FAQs, Help pages); - Develop and edit end-user documentation. - Translate and refine charts, graphs, schemes, and presentations in the required format.Key accomplishments: Developed high-quality end-user documentation resulting in improved user satisfaction and reduced support inquiries by 50% - Technologies or Tools: - Word, PowerPoint, Excel