Anna Bondar Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Supported the immigration consultant in creating, revising, and proofreading a variety of immigration-related documents to ensure precision and professionalism.
• Handled incoming regular and electronic communication. Facilitated the smooth exchange of information both within the team and with external parties involved in immigration processes.
• Assisted in coordinating and confirming appointments and meetings on behalf of the immigration consultant, ensuring efficient scheduling and communication.
• Managed the procurement of necessary immigration-related supplies and maintain a comprehensive inventory to ensure the smooth functioning of immigration processes.

Vancouver, British Columbia, Canada

• Prepared letters and drafts
• Assisted in accounts payable tasks
• Sorted, filed, and scanned documents and mails
• Performed data entry and data updating
• Utilized the company's internal toolsWorked with 3 clients: Rocky Mountaineer, Union 40, BC SPCA

Czechia

• Performed reconciliations for financial transactions
• Investigated discrepancies, raising issues to the relevant departments
• Utilized SQL, Excel and internal tools for performing data analysis objectives
• Reporting, trade execution, reconciliation of funds, and client positions

Brno, South Moravia, Czechia

• Operated initial first contact support line (internet, TV, home phone, VOIP, billing, satellite TV and subscriptions)
• Utilized CRM to perform tasks within KPI’s;
• Handled customers’ requests for payments, making orders, activations, upgrades
• Follow up on requests/cases and collaborated within multi-levels of support, providing efficient resolution, within strict KPI’s;

Kharkiv Region, Ukraine

- Read unpublished books in English.- Wrote critical reviews.- Analysed language and content. - Advised books for publishing.

Accounting Technology/Technician And Bookkeeping

Bookkeeping Level 1 Course Completed coursework in foundational bookkeeping principles, covering essential skills in financial.

Bachelor'S Degree, English Language And Literature/Letters