Configuration Manager
Current- Managing IT processes in accordance with Atos Service Management Model based on ITIL best practice.
- Follows the SACM process, policies and technology standards.
- Managing and controlling changes to baseline configurations of software, hardware, and applications
- Supporting internal Atos Towers in terms of SACM process
- Ensuring that IT staff members follow CM processes
- Performing audits of systems and software to verify compliance with established baselines