Anna Bourke
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Anna Bourke Email & Phone Number

Senior Insights Manager - Customer Experience at ANZ
Location: Wellington, New Zealand 13 work roles 2 schools
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Current company
ANZ
Role
Senior Insights Manager - Customer Experience
Location
Wellington, New Zealand
Company size

Who is Anna Bourke? Overview

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Anna Bourke is listed as Senior Insights Manager - Customer Experience at ANZ, a with 44544 employees, based in Wellington, New Zealand. AeroLeads shows a matched LinkedIn profile for Anna Bourke.

Anna Bourke previously worked as Product Owner at Anz and Lead Data Storyteller at Anz. Anna Bourke holds Bsc And Ba, Mathematics And Linguistics (Bsc), French And European Studies (Ba) from Victoria University Of Wellington.

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Email format at ANZ

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ANZ

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Profile bio

About Anna Bourke

Life is filled with unanswered questions, but it is the courage to seek those answers that continues to give meaning to life.- J.D. Stroube

Current workplace

Anna Bourke's current company

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ANZ
Anz
Senior Insights Manager - Customer Experience
melbourne, victoria, australia
Website
Employees
44544
AeroLeads page
13 roles

Anna Bourke work experience

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Senior Insights Manager - Customer Experience

Anz

Wellington, Nz

Product Owner

Anz

Wellington, New Zealand

Working with internal and external stakeholders to shape, prioritise and manage a backlog of work to deliver Client Insights to ANZ’s Institutional Banking customers - some of the largest, most complex and most successful businesses in Aotearoa. Maximising the value that the team delivers to those clients by ensuring we are doing the most important work, in the most impactful and efficient way - from defining the problem through to delivering the solution. Working as part of the delivery team - putting together reverse briefs, scoping projects, interrogating and interpreting data, visualising it in a meaningful and engaging way and communicating those insights as clearly and simply and possible.

Lead Data Storyteller

Anz

Working with stakeholders to ask good questions, articulate the problems they want to solve and the dials they want to move. Communicating insights in a way that makes complex information accessible, understandable and engaging for a wide range of audiences - including both technical and non-technical stakeholders - so that they are able to make smart and impactful decisions. Getting people excited about the power and beauty of data! Data is not a dark art. Data is for Everyone.

Apr 2023 - Jun 2024

Programme Manager

Wellington, Wellington Region, New Zealand

Designing and implementing a strategy to support a small business through a phase of rapid growth - putting the systems, processes and tools in place to deliver a large, high-quality program of construction and strategy projects. Key responsibilities – - Overhauling internal and external systems and processes across the business to optimise for efficiency and scalability – including HR, project and programme management, sustainability, staff induction and development, time management, invoicing and forecasting- Designing, creating and maintaining the company website - Data-related project and strategy work with clients – e.g. Large-scale data migration project for Porirua City Council

Aug 2020 - Apr 2021

Data And Strategy Consultant

Wellington & Wairarapa, New Zealand

Working with a range of clients - including large membership organisations, government, charities and private sector organisations – to explore what’s possible, and define what’s necessary, to deliver projects and drive positive change. Key responsibilities – - Analysis of large datasets- Survey design and analysis- Creating models for forecasting and scenario testing- Data migration consultancy- Stakeholder and client relationship management- Workshop facilitation- Defining ‘future state’ and the roadmap for executionKey clients - Meridian, The Institute of Directors, Green Party, Powershop, Life Flight, New Zealand Medical Association and Wellington and Porirua City Councils.

Aug 2016 - Aug 2020

Data Consultant

Annalytics Consulting Ltd

London, United Kingdom

Analytical and strategic consultancy - delivering regular and ad-hoc reporting requirements, A/B and multivariate testing, forecasting, bespoke self-service BI solutions and analysis of historical trends, market position, commercial risks and opportunities - helping define strategic direction for Design, Product, Sales and Marketing.Key clients - IBM, Quinovic, Eleven.

Feb 2015 - Dec 2015

Travel Enthusiast

Wanderlust

Central America, Africa, Middle East, Asia

Very fortunate to be taking some time out to see the world!

Aug 2014 - Jan 2015

Head Of Analytics

Wellington, New Zealand

- Member of the Senior Leadership Team- Managing, training and mentoring the Analytics Team - Actively identifying and helping to drive new strategic opportunities and direction for the business - Optimising the pricing and business model to drive growth in revenue and membership - Scoping, forecasting the impact of, running and measuring the success of large-scale cross-functional projects - Optimising the pricing and business model to drive growth in revenue and membership - Building models to support the CEO and Board with the company's financial forecasting- Responsibility for the creation, execution and continuous improvement of the company's business and financial reporting - crunching the numbers and providing actionable insights for everyone from the Customer Service team through to the Board of Directors

Oct 2011 - Aug 2014

Senior Project Manager (Contract)

Wrangling projects for the Digital team - defining and designing outstanding customer experiences!

Aug 2013 - Dec 2013
Team & coworkers

Colleagues at ANZ

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2 education records

Anna Bourke education

Education record

Wellington Girls' College
FAQ

Frequently asked questions about Anna Bourke

Quick answers generated from the profile data available on this page.

What company does Anna Bourke work for?

Anna Bourke works for ANZ.

What is Anna Bourke's role at ANZ?

Anna Bourke is listed as Senior Insights Manager - Customer Experience at ANZ.

Where is Anna Bourke based?

Anna Bourke is based in Wellington, New Zealand while working with ANZ.

What companies has Anna Bourke worked for?

Anna Bourke has worked for Anz, Ir Group, Diagram Limited, Annalytics Consulting Ltd, and Wanderlust.

Who are Anna Bourke's colleagues at ANZ?

Anna Bourke's colleagues at ANZ include Vinod Namdeo, Csm, Prince 2, Itil, Brendan Rose, Geoff Harrison, Samuel Lian, and Tousif Sawood.

How can I contact Anna Bourke?

You can use AeroLeads to view verified contact signals for Anna Bourke at ANZ, including work email, phone, and LinkedIn data when available.

What schools did Anna Bourke attend?

Anna Bourke holds Bsc And Ba, Mathematics And Linguistics (Bsc), French And European Studies (Ba) from Victoria University Of Wellington.

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