- Act as intermediary between the business (ie programs, development, marcom, finance) and IT, translating business desires into technical solutions and technical constraints into business reality. - Collaborate with business teams to understand their goals and needs in order to design processes, flows, and technical solutions to elevate organization impact - Identify / initiate / suggest business solution to generate revenue, increase user engagement, and increase impact, etc - Salesforce administration, configuration, implementation - Implementation of advanced user facing flows via forms, payment, mailing and delivery systems- Creation of new systems and the improvement of current systems, and help with testing throughout the process -Design and lead user training and ensure user implementation - Serve as address for user queries - Develop systems documentation and training guides- Enable teams to easily access data to track progress and inform decision-making - Design and support design of data-based presentations (eg fundraising updates for development committee)

-Managed a grants portfolio in excess of $15,000,000 annually working with top foundation, individual donor and board member supporters of the Institute and liaising with program staff of priority activity for the Institute’s Israel activity-Closely collaborated with CFO/finance team to prepare donor-friendly budgets, financial reports, and other financial materials as requested by funders that tell / complement the story told in the narrative proposal/report- Worked closely with program teams to understand programs and their activities, goals, and achievements to craft outcomes-focused workplans, proposals, reports, and funder updates- Managed systems (relational and technological) for tracking received and expected philanthropic revenue and maintained deep knowledge of funder base, current processes with/status of each major funder - Served as address for finance team on funder/grants-related questions, especially but not exclusively related to audit and cash flow - Oversaw gift processing and donor acknowledgement process in Israel, US, and Canada -Developed upgraded online giving platform and automation of thank you letters for online gifts - Created and oversaw resource development team's use of Salesforce – developing and implementing processes and policies for development data management (funders, prospects, revenue, activities) and monitored team’s use of the system to ensure proper compliance and data integrity- Worked with development team to understand developing needs and devise tech solutions to help the team generate revenue; worked with IT team to implement solutions (built dashboards to support dev and regional teams in their fundraising efforts, analyzed data to identify trends and devise strategies, used wealth screening tools to identify prospects)- Operationalized funder visits and missions to SHI (logistics, speaker/content prep, liaising with funder/mission representatives

Strategic Development and Data Management-Manage grant process from initial donor research to proposal writing and reporting, resulting in multiple new gifts and maintenance and increase of existing gifts from foundations, private donors, and government -Plan and manage strategic development and communications with donors to maximize development opportunities and ensure departmental adherence to deadlines - Prepare and execute annual report from initial concept to final product – redact information from across organization to best showcase activity visually and textuallyMarketing/Communications -Strengthened organization’s presence in the public sphere by managing online communications and producing all English-language print and online marketing collateral and advertisements-Promoted programs and situated organization at the center of its field by leading international marketing campaigns through print, digital channels, newsletters, conferences -Proliferated organizational exposure in Israel and North America Organizational Management-Collaborate closely with department heads, CFO, CTO, global development and marketing teams to create quality content, raise funds, and implement uniform systems (CRM, ERP, email marketing) across organization-Leverage relationships with third-party vendors (graphic designers, printers, web developers) to provide quality products at negotiated prices with short lead time