Anna Brooks Email and Phone Number

Led the initiative within the NPA (National Payments Architecture) Programme to define, procure and deliver the Data & Analytics technology platform. Subsequently programme managed the effort to develop and deliver new Fraud Detection products for UK payment platforms.Key responsibilities include programme management of fraud detection product development, engagement with executive, customer and industry stakeholders, formulation of programme strategy, governance and controls, management of… Show more Led the initiative within the NPA (National Payments Architecture) Programme to define, procure and deliver the Data & Analytics technology platform. Subsequently programme managed the effort to develop and deliver new Fraud Detection products for UK payment platforms.Key responsibilities include programme management of fraud detection product development, engagement with executive, customer and industry stakeholders, formulation of programme strategy, governance and controls, management of project management and PMO resources, development of project delivery plans within a matrix programme structure and oversight of the product design budget. Show less

As an experienced software consultant, I am passionate about leveraging technology to transform the construction industry and help clients achieve their digital goals. Over the past 6 years, I have worked with more than 100 construction and trade businesses across New Zealand and Australia, providing software strategy and implementation services.My expertise lies in managing projects throughout the entire implementation lifecycle, from requirements gathering and scoping to software… Show more As an experienced software consultant, I am passionate about leveraging technology to transform the construction industry and help clients achieve their digital goals. Over the past 6 years, I have worked with more than 100 construction and trade businesses across New Zealand and Australia, providing software strategy and implementation services.My expertise lies in managing projects throughout the entire implementation lifecycle, from requirements gathering and scoping to software configuration and post-go-live support. I excel at identifying clients' needs and recommending software solutions that are suitable and fit-for-purpose.Some of my key strengths include:- Pre-sales consultancy: providing clients with a deep understanding of software platforms and how they can benefit their business.- Project management: managing multiple client projects, ensuring they are completed on time and within budget.- Software configuration: configuring software solutions to meet clients' specific needs and requirements.- Business process re-engineering: helping clients streamline their workflows and processes to improve productivity and efficiency.- Training and support: developing learning courses using Thinkific and provide comprehensive software training and post-go-live support.- Change management: implementing change management strategies to ensure a smooth transition to new software systems.- Workshop design and facilitation: designing and facilitating workshops to help clients get the most out of their software systems.I have extensive experience with a range of software platforms, including Buildertrend, CoConstruct, Nexvia, Fergus, SimPRO, NextMinute, Buildxact, Tradify, Builda Price, ServiceM8, and Groundplan.Overall, I am committed to helping construction and trade businesses improve their operations and achieve their digital transformation goals through the implementation of software solutions. Show less

Responsible for client management and project delivery of smartinhaler Medical Devices and digital technology platforms.- Project management of a pilot to test the commercial rollout of smart-inhaler technology into the Australian respiratory market. This included the evaluation of potential channels to market to determine the most effective commercial delivery model, customisation of the technology platform (iOS and Android Apps and Web Portal), Healthcare Professional events and… Show more Responsible for client management and project delivery of smartinhaler Medical Devices and digital technology platforms.- Project management of a pilot to test the commercial rollout of smart-inhaler technology into the Australian respiratory market. This included the evaluation of potential channels to market to determine the most effective commercial delivery model, customisation of the technology platform (iOS and Android Apps and Web Portal), Healthcare Professional events and implementing changes to suit the Australian regulatory environment.- Development of Statements of Work and Programme Delivery Design for respiratory clinical programmes.- Working with a Pharmaceutical partner to deliver technology to support a large respiratory clinical study based in USA.- Working as a central team to implement Agile working practices within the company. Show less

Primarily responsible for operational improvements within the Professional Services team, focusing on business and quality improvement projects.- Analysis and authoring of the WhereScape Project Framework, which provides a framework for all project delivery stage including sales processes, project initiation, delivery, project closure and benefits analysis.- Development of new Professional service offerings to diversify customer offerings. Implementation of business functions to… Show more Primarily responsible for operational improvements within the Professional Services team, focusing on business and quality improvement projects.- Analysis and authoring of the WhereScape Project Framework, which provides a framework for all project delivery stage including sales processes, project initiation, delivery, project closure and benefits analysis.- Development of new Professional service offerings to diversify customer offerings. Implementation of business functions to support new service offerings, such as HR capabilities, business support systems and new processes. - Financial management process improvement, implementation of a new Resource Forecasting and Management system to manage all Professional Services resources and projects.- Identification of potential operational efficiencies and the development of subsequent business cases to secure project funding.- Implementation of post-project and customer benefits analysis to improve case study production for marketing and pre-sales purposes.- Improvement of the delivery of Product training services provided to customers, achieving a profit margin of 70%. Show less

Reporting directly to the Managing Director, I was primarily responsible for ensuring business growth and the successful delivery of eHealth Professional Services, which included:• Developing successful eHealth RFP Tender responses for the UK and EMEA, resulting in new market penetration into EMEA. Responses were selected by Health Authority of Abu Dhabi & Hamad Medical Corporation in Qatar.• Programme management of large, complex eHealth delivery in EMEA, including the… Show more Reporting directly to the Managing Director, I was primarily responsible for ensuring business growth and the successful delivery of eHealth Professional Services, which included:• Developing successful eHealth RFP Tender responses for the UK and EMEA, resulting in new market penetration into EMEA. Responses were selected by Health Authority of Abu Dhabi & Hamad Medical Corporation in Qatar.• Programme management of large, complex eHealth delivery in EMEA, including the successful implementation of early stages of the Health Authority of Abu Dhabi clinical care pathway programme.• Delivering a contract extension for BT Health and on-going contract management.• Leadership of a business improvement programme to ensure that delivery was high quality, profitable and efficient. This resulted in the award of the ISO 9001:2008 Quality Standard across the company.• Improvement of cross-departmental communication and information sharing, enabling staff and stakeholders to see that products and services have been delivered successfully.• Ensuring that operational capabilities could deliver on the company strategy.• Involvement in product and service development. Show less

Reporting directly to the Managing Director, I was responsible for the development of a Business Transformation programme to support company growth and market change, including: • Determining strategic transformation priorities, gaining agreement from senior stakeholders, the development of a new company mission, vision and core values for the organisation, and projects to improving the quality output of the organisation.• Leading projects across departments to improve business… Show more Reporting directly to the Managing Director, I was responsible for the development of a Business Transformation programme to support company growth and market change, including: • Determining strategic transformation priorities, gaining agreement from senior stakeholders, the development of a new company mission, vision and core values for the organisation, and projects to improving the quality output of the organisation.• Leading projects across departments to improve business processes. I re-developed key processes to improve standardisation, increase quality and drive business results and metrics.• Providing business analysis, project management, training and implementation of the successful CRM migration from Saleslogix to Salesforce.com for all departments. Show less

• Responsible for the successful delivery of all client consulting services, training and client support covering England and Wales.• Undertook the analysis of business processes to determine future Operations and Client Services improvement programmes. Implementation of immediate changes in business reporting to improve information transparency.

Working within the Implementation Team, I was responsible for the successful delivery of the Map of Medicine clinical care pathway projects for Southern England and London, including:• Delivering client support, training, change management, and project management for all NHS clients in Southern England and London. This included the customisation of local pathways for Early Adopter NHS clients to achieve key priorities, such as reducing inappropriate hospital admissions, improvements to… Show more Working within the Implementation Team, I was responsible for the successful delivery of the Map of Medicine clinical care pathway projects for Southern England and London, including:• Delivering client support, training, change management, and project management for all NHS clients in Southern England and London. This included the customisation of local pathways for Early Adopter NHS clients to achieve key priorities, such as reducing inappropriate hospital admissions, improvements to health outcomes and improved information sharing between primary care and secondary care.• On-going contract management of key clients Fujitsu Systems (Southern England) and BT Health (London).• Developing and implementing the Map of Medicine Adoption Framework, focusing on the change management principles required to implement clinical care pathways with healthcare professionals, across multiple healthcare settings and organisations.• Implementation of reporting and governance standards to support the requirements of Connecting for Health 'National Programme for IT' (NPFIT).• Programme management of one-year National Care Pathway Development pilot with the Denmark National Board of Health (NBH) and Digital Health (refer to link for further information). Show less

Reporting directly to the Managing Director and as part of the Senior Management Team, I was the Senior Business Systems Analyst for all application and database clients including Nissan GB, Coca-Cola Enterprises and other clients. In addition, I provided strategic leadership of the Technical Solutions Department, focusing on Business Systems Analysis team management, mentoring, training and recruitment. My responsibilities included:• Authoring of Functional Specifications and all other… Show more Reporting directly to the Managing Director and as part of the Senior Management Team, I was the Senior Business Systems Analyst for all application and database clients including Nissan GB, Coca-Cola Enterprises and other clients. In addition, I provided strategic leadership of the Technical Solutions Department, focusing on Business Systems Analysis team management, mentoring, training and recruitment. My responsibilities included:• Authoring of Functional Specifications and all other required business documentation. Included database design and specification, data import/export specification (including XML) and report design.• Business Process analysis, definition, improvement and (re)design.• Writing and executing Test plans, including System Testing, Integration testing and User Acceptance Testing.• All Technical Solutions resource planning and subsequent delivery management including responsibility for the department’s P&L. • Technical Account Management and New Business Development to increase agency revenue. Show less