Equipment Management Administrator for one of the world's leading Caterpillar dealerships, with following responsibilities:• Registration of service contracts.• Uploading of standard jobs.• Creation and management of plant maintenance (PM) check sheets, PM base plans and PM enrolments.• Updating the Filter Kit Books/Pricing.• Production of reports on the use of standard jobs.• Updating of all standard jobs when there is a parts price or labour change.• Generation of Client Relationship Manager (CRM) leads for Equipment Management Condition Monitoring Events.• Supporting training of internal staff provided by other Equipment Management team members.• Assisting in the compiling of data and preparation of reports for monthly and annual reconciliations.• Preparing minutes from team meetings.• Housekeeping of all databases to ensure information is accurate and current.• Backup support for critical tasks in the Equipment Management team.

Remit; Dealt with potential customers. Arranged court hearings. Housekeeping (outstanding invoice, rents, business rates, BT, post, couriers). Liaised with outsources and prepared bill of costs. Maintained office supply – including budgetary control.  HR Management (recruitment, training and appraisals).  Assisted with Annual Performance Review Processes & Development Plans.  Held regular team meetings to develop communication within the team.  Co-ordinated and managed payment of bills with accountants. Co-ordinated weekly/monthly management report. Maintained electronic folders on shared drive.

Remit;Office Manager for national leading small plant hire provider with line management responsibilities of one person. Processed plant hire requests from point of order to goods returns. Maintained a strong product knowledge about company owned assets – ranging from large plant items to smaller hand tools. Planned orders to ensure maximum asset and labour utilisation. Liaised with principal interfaces – from internal colleagues to external clients (e.g. Network Rail, Speedy Hire, Ashtead Plant). Monitored and resolved customer service queries as and when required.  Evaluated and generated quotations to meet customer satisfaction.  Managed the administration of data entry into bespoke computer systems – including employee timesheets and asset service sheets. Maintained spares stock register ensuring workshops had sufficient suppliers – procuring where necessary economically and efficiently. Monitored and resolved aged debt – ensuring month on month zero value. Controlled asset service recall procedure to minimise risk of asset operation on site. Analysed variable costs within profit and loss account to offer any suggestions on cost control strategies. Assisted Depot Manager in day-to-day localised management.  Identified and shared best practice to national network of depots.

Remit;Supported the Asset Manager with the day to day running of the division.  Supported and managed appointments for 2 directors. Processed documentation of a confidential nature. File management. Leased with directors from other companies – suppliers and customers. Booking meetings, corporate events, and making travel arrangements. Diary management. General PA duties.

Remit included; Fundraising activities. Maintained office database.