Anna Canny Email & Phone Number

London, United Kingdom

Day-to-day management of tenants, including generating viewings. Negotiating offers with Landlords and Tenants. Identifying and matching applicant’s requirements to the correct properties. Liaising and negotiating with landlords and potential tenants. Providing outstanding service to meet and exceed the expectation’s of customers. Registering new applicants. Progressing: keeping all parties well informed. Dealing with customers enquiries. Processing payments. Dealing with referencing process. Organising all pre-tenancy requests including arranging inventories and cleans.

Acting as primary point of contact for hoteliers, registering new properties, dealing with enquiries about managing properties on the Booking.com platform, including marketing, financial and technical matters. Processing phone calls from the hoteliers and guests, providing exceptional customer service by phone and email. Taking ownership of customer issues and working proactively to resolve them in a way beneficial to both the customers and Booking.com. Mediating between guests and hotels. Handling calls from company partners who have become dissatisfied, using questioning techniques and negotiation skills to calm the situation and prevent escalation. Following strict security protocols regarding divulging and accessing partner information. Working to deadlines, adhering to schedules and consistently exceeding targets. Giving clear and concise explanations, instructions and guidance to hoteliers on how to use the system in the most efficient way. Thoroughly documenting changes and amendments so the colleagues and other departments can easily follow the history of the case. Promoting company products.

London, United Kingdom

Working under director with artists and bands from single event dealt to full campaign including tv-, radio and social media promotion. Gathering information for press kits, working check-in at events, writing simple press releases. General administrative duties: managing and updating contact databases, research, filing, correspondence, covering phones, organising booking tickets, accommodations and car rentals if necessary.

Thailand

Projects coordination, control over project agencies documentation, working with celebrities agents, control of the event. Booking flights, hotels, for domestic and international travels, preparing relevant documents for every trip. Meeting artists and their agents in air- ports, organising travel to hotels, event venues and press conferences.

Bangkok Metropolitan Area, Thailand

Organising photo-shoots and post production for regular customers such as artist, venues, massing and also increasing client database. Was uncharge in marketing activities to promote studio as a brand. Organising sessions and workshops for the clients.

Bangkok Metropolitan Area, Thailand

Responsible for photography at large events and celebrations, acting as key point of contact for establishments such as concert agencies and nightclubs. Also raised awareness of the Russian brand “geometria.ru” in the international market.

Moscow, Russian Federation

Magazines “Hello” and “Interior & Design” .Initially appointed to role of Advertising Sales Manager, responsible for the sale of advertising space, expansion of customer base, delivering the sales plan, individual projects and client management.

Moscow, Russian Federation

Independent Media Sanoma Magazines is the part of Sanoma Media (Amsterdam).Responsible for the sale of advertising space, expansion of customer base, delivering the sales plan, individual projects and client management.

Sound Engineering, Music Production And Music Business

At Point Blank I'm doing "Sound Engineering, Music Production and Business Diploma". My diploma includes 12 modules, such as: 3 modules.

Education record

Advertising Management

Master'S Degree, Accounting, Audit And Analysis Of Financial And Credit Institutions

Activities and Societies: Debate team, Stand Up Comedy club.