Anna Carlson Email & Phone Number

Sylvan Lake, Alberta, Canada

In this role I was responsible for developing and implementing a high performance off-ice program for youth hockey players aged 5-17 years old. I learned how to work efficiently under pressure and under time constraints. Further, it taught me how to adapt to the needs of different age groups, skill levels, and temperaments. This role showed me how imperative it is to work cooperatively with others and how to effectively and respectfully lead individuals under my command.

Calgary, Alberta, Canada

In this role I was responsible for managing the rentals of the facility on a daily basis. It gave me the ability and knowledge to efficiently transition the courts based on the need of the customer, whether volleyball, pickleball or basketball was needed. Time management was imperative as court rentals finished at different intervals and there was limited time between customers. I was equipped with the ability to work independently and determine jobs that needed to be completed on the basis of… Show more In this role I was responsible for managing the rentals of the facility on a daily basis. It gave me the ability and knowledge to efficiently transition the courts based on the need of the customer, whether volleyball, pickleball or basketball was needed. Time management was imperative as court rentals finished at different intervals and there was limited time between customers. I was equipped with the ability to work independently and determine jobs that needed to be completed on the basis of priority in a busy, commercial setting. I gained valuable custodian experience as I was responsible for cleaning and maintaining the facility space including the entranceway, lobby, gym courts, and restrooms. Show less

Sylvan Lake, Alberta, Canada

This role provided me with incomparable customer service experience. I was the main server which gave me the responsibility to greet customers in a friendly and high-energy manner, handle and resolve any conflicts, and multi-task to meet the needs of all individuals in the restaurant. It taught me the importance of paying attention to detail and being constantly aware of my surroundings. As a server, being able to understand the reactions of a customer enabled me to provide a better service and… Show more This role provided me with incomparable customer service experience. I was the main server which gave me the responsibility to greet customers in a friendly and high-energy manner, handle and resolve any conflicts, and multi-task to meet the needs of all individuals in the restaurant. It taught me the importance of paying attention to detail and being constantly aware of my surroundings. As a server, being able to understand the reactions of a customer enabled me to provide a better service and professionally represent this company. Show less