Anna Castagna Email & Phone Number

Helping Media and Entertainment companies to keep their users engaged, with an innovative content personalisation solution.

- Understand client challenges and needs to help them achieve their goals.- Explore the best option for client use cases and business models, offering the opportunity to monetise their content with advertising, PPV or subscription solutions.- Manage sales opportunity process from discovery stage to contract execution.- Ensure customer satisfaction, product adoption and utilisation to maximise client revenue retention and expansion. - Check-in regularly with recurring emails, calls, Business Review and Executive Alignment meetings to be up to date on client needs and gather their feedback on existing products and services.- Identify churn and downgrade risks, develop and execute account plans to retain clients and grow their business. Escalate to senior management team, when required.- Ability to adapt to changing client needs and think in a strategic way to offer alternative suitable solutions. - Keep track of account progress to measure improvement and share data insight with clients. - Ensure clear and transparent communication to set client’s expectations, increase cooperation and enhance trust.

London, United Kingdom

London, United Kingdom

- In charge of Project and Client Relationship management for the delivery of Creative Services, CGI videos, AR and 3D model production.- First point of contact for clients from Project Initiation to Delivery.- Plan project timelines, milestones and delivery.- Provide clients and internal management team with regular updates on project status.- Manage production budget and tracking cost of sales.- Assign tasks to internal and external resources, if required. - Arrange logistics for off-sites shoots, selecting Actors/Models/Presenters for photo and video production.- Carry out Quality Assurance for Videos, Photos, CGI animations, AR models for in-house built AR App (Point&Place).- Identify upsell opportunity and manage sales process from discovery to closed deal stage.

London, United Kingdom

- Ownership of the end-to-end strategic relationships, building/developing the overall client relationship, by maintaining regular client calls and leading F2F client visits. - Research and identify new potential partners and customers for English schools and student accommodation providers.- Negotiate service rates and close partnership agreements.

London, United Kingdom

- Liaise with clients, direct customers and service providers.- Customise offers and quotations for services required. Advise clients on new offers.- Negotiate and stipulate agreement with service providers.- Monitor service quality standard through client reviews.- Reporting projects developments and results to the clients.- Cooperating with marketing department to launch new campaigns and promotions.

Palermo, Italy

- Local and foreign market research to promote local product export.- Promotional events planning (local and foreign events, trade fairs, workshops, etc.).- Liaise with foreign buyers, local companies, publishers and media organisations to promote events and to share successful results.