Anna Chan Email & Phone Number

Melbourne, Vic, Au

Analysing demographic and geographic data to generate competitor insights and recommendations for clients, delivering data visualisations and analysis through reports.Developing population forecasts across Australia, combining specialised knowledge with automated approaches. Used Python to deliver automated component of forecasts, developing a flexible yet precisely defined solution to save weeks of manual input.Supported marketing efforts, using ABS data to write blogs relating to demographics.

Application of Machine Learning concepts, writing, debugging and implementing features for data pipeline with SQL and Python spark, pandas and numpy.Advanced analysis of Big Data to generate stakeholder recommendations through visualisations and reports.Finalist in internal Hackathon event, demonstrating exceptional understanding of customer experience and teamwork.

Supporting back office by managing documents, generating reports for management and responding to client enquiries through emails and phone. Displayed exceptional email and file management capabilities, using a systematic approach to reduce error and ensure efficiency of operations.Demonstrated strong ability to take initiative, using technical capabilities to implement new features and assist sales team with IT support.

Monitoring quality of student experience for hybrid classes through audio, lighting, camera and Zoom functions.Responding to teaching faculty and student needs, troubleshooting, communicating with the administration and IT department and supporting teaching faculty in a range of digital platforms.

Responsible for developing department and local committee strategy, utilising a customer-centric mindset to address strengths and weaknesses of the member experienceHighly involved teamwork with home committee executive board and committees around Australia to address management bottlenecks, ensure quality control and compliance with AIESEC Australia and develop workshops and assessment centres within the Business Development department.

Led team in prospecting, generating leads for and leading sales meetings for B2B partners.Displayed exceptional care in preparing weekly training meetings and connecting with members to support their professional goals, extending skills to deliver internal events and contribute towards the overall development of the organisation.

Maths, English and Science tutor (1-on-1) for primary to early high school levels. Displayed exceptional ability to adapt to student needs, using flexible teaching styles, learning approaches and custom worksheets to help students build confidence, competency and maximise understanding.