Anna Chodyga Email & Phone Number

Warsaw, Pl

Warszawa, Woj. Mazowieckie, Polska

• leading the pre-flight briefing to review details of the flight and emergency procedures• organizing and managing the work of the team• supervising other crew members in proper discharge of their duties as per the company policies and procedures• ensuring that the highest standard of safety and service is delivered by all crew members• responsible for the overall customer experience and wellbeing of the passengers on board• evaluating the performance of all assigned crew members• maintaining accurate flight records and correspondence after every flight

• Business Class Cabin Crew Member• dedicated to work in Business Class on long haul flights (Boeing 787)

Warszawa, Woj. Mazowieckie, Polska

• Embraer 170, 175, 190• Boeing 737-800, 737 MAX• Boeing 787 Dreamliner

• Creating cleaning schedules in CAPP and controlling their implementation• Creating invoices for damaged/lost items• Being in touch with cleaning ladies/ local offices• Translating and adding tasks for cleaning ladies• Taking care of cleaning issues• Checking of cleaning notifications• APK and task managing• Cleaning additional requests realization• Creating TO DO’s for technicians• Inventory check• Incoming/outgoing calls• Reporting sick leaves/absences of cleaning ladies• Cooperation with other departments• Preparing schedules for weekends• Participating in meetings with controllers, local office managers • Worktime reports

Warszawa, Woj. Mazowieckie, Polska

Warszawa, Woj. Mazowieckie, Polska

Responsibilities:• administrative coordination of cleaning and technical services at all VISIONAPARTMENTS locations (Switzerland, Germany, Austria, Poland)• administration of data flow within the company• analysis of internal documentation• transfer of orders between departments• issuing invoices• creation of orders for the logistics department• cooperation with local foreign offices

Wrocław, Woj. Dolnośląskie, Polska

Responsibilities: • Process invoices accurately and in a timely manner • Assure invoice compliance with accountancy, tax, local, legal rules and customer accounting standards • Resolve all issues regarding booking invoices • Contacting internal and external partners from different parts of Europe as well as the client's employees • Update the process documentation with possible changes in country specifics. • Identify process improvement needs

Pow. Wrocławski, Woj. Dolnośląskie, Polska

Responsibilities: • Process invoices accurately and in a timely manner • Assure invoice compliance with accountancy, tax, local, legal rules and customer accounting standards • Resolve all issues regarding booking invoices • Contacting internal and external partners from different parts of Europe as well as the client's employees • Answering calls and e-mails as CRC Agent • Update the process documentation with possible changes in country specifics. • Identify process improvement needs • Supporting Travel and Expenses processes

Wrocław, Woj. Dolnośląskie, Polska

Consultant for french customers and french speaking customers from Belgium and SwitzerlandMajor tasks:• Member of project JOi Telecom in France• Answer incoming queries from customers and/or representatives, solve these queries directly or escalate to the appropriate department within the set procedure, to maintain customer satisfaction.• Process all incoming customer letters/faxes/e-mails. (Customer Complaint letters, direct debit request, product changes, etc.)• Registration of all contacts in the computer system to build customer history• Attend training sessions to be informed about new procedures/products and read daily updates every morning to keep the required knowledge level up to date to ensure quality in call handling.• Signalize unusual situations fast and address to management for follow-up as necessary.• Provide help and assistance to colleagues as needed as well as supporting other departments when needed.• Effectively communicate with other department regarding customer queries/escalations

Wrocław, Woj. Dolnośląskie, Polska

part of IGavion project

Wrocław, Woj. Dolnośląskie, Polska

French summer beginners' course

Master'S Degree, International Relations

Master thesis "Polish-French economic relations from 2004 to 2014"

Lettres Modernes

Erasmus student exchange programme

Bachelor'S Degree, French Language, History And Culture