Anna Coleman Email & Phone Number

United States

Wilmington Delaware

5Th & Market Street

▪ Responsibilities include closing of Custody, Agency and IRA accounts in accordance With donors instructions ▪ Distribute securities via DTC/FED ▪ Calculatation of bank fees ▪ Distribution of cash via Check, Wire and ACH ▪ Monitor overdrafts and un-invested cash on a daily basis. ▪ Perform account maintenance related to the closing process ▪ Monitor movement of Alternative/Hedge Funds Securities ▪ Complete closing steps to ensure service level agreement is met

 Serve as a primary point of contact between PNC GIS and clients on corporate action related issues. Receive notice of corporate action; reconcile position, track activity, calculates entitlements and prepare and send client notification, outlining the terms and conditions of the action. Respond to and resolve "terms of condition" customer inquiries. Act as an advocate for the client. Ensure the daily follow-up and documentation of corporate action notices. Ensure clients respond to voluntary corporate actions in a timely fashion. Post corporate action entitlements to Global Plus. Monitor message queues for corporate action payment messages.  Reconcile corporate action payment exceptions and suspense accounts on a daily basis. Communicate with sub-custodians and internal departments to ensure the processing of client instructions to sub-custodian banks is accomplished within specified deadlines. Research high risk entries; monitor activity for payment, ensures actions are properly executed and makes adjustments when necessary. Handle inquiries received from customers regarding corporate action notices. Clarify terms of the offer and investigates and resolves payments as necessary. Notify customer of action taken. Suggest ways for processing improvement while maintaining open lines of communication to ensure customer needs are met. Vital member of the corporate action operations automation team.

 Prepare daily, weekly and monthly reconcilements for all depository held assets, in-house suspense and demand accounts. Verify the accuracy of positions held at all locations. Follow up on open items and maintain thorough documentation on the clearing of all exceptions. Distribute timely exceptions reports to appropriate personnel and management in the Institutional Trust Services Group. Verify and settle all SEI cash settlements to the Trust Funds demand account. Assist the Operations and Administrative units in researching exceptions to ensure that risk is kept to a minimum. Oversee all system automations and downloads that may affect accurate and timely productions of account reconcilements.

▪ Managed the call desk, process full and partial security calls. Prepared all class action Suits for lawyers and financial advisors. Analyzed vendors and Corporate Notices of Various Capital Changes/Class Actions. ▪ Expedited a turnaround of high volume request which led to billing control of 100%. Created major reduction of overdue items and increased accurate invoice record keeping. Voted all proxies in a timely manner for all accounts with full voting authority. Supervised teams of individuals during high volume proxy-voting seasons to meet challenging demands and also during merger/acquisitions transitions.