Experienced Senior Product and Proposition Manager with a demonstrated history of delivering impactful digital strategies and frameworks. Proven expertise in enhancing customer and colleague outcomes, with a strong focus on data-driven decision-making and digital transformation. Adept at building robust business connections and leading high-performance teams to drive customer-centric change.Key Skills:Transformational Leadership: Skilled in guiding teams through change and achieving significant business impacts.Project Management: Proficient in planning and executing complex projects with precision.Stakeholder Management: Expert in fostering strong relationships and influencing key decision-makers.Data Analysis & Decision Making: Utilises data to inform strategic choices and improve performance.Digital Transformation: Passionate about leveraging technology to enhance customer experiences.Professional Experience:Senior Proposition Manager: Spearheaded a £5 million monitoring and alerting strategy, enabling real-time performance insights and improvements.Senior Digital Proposition Manager: Led a team to develop and execute digital business propositions, significantly enhancing the organisation's brand and digital presence.Digital Project Lead: Established a critical Digital Support Helpdesk, optimizing customer experience through data analysis and strategic improvements.Education:Currently pursuing a Master’s degree in Digital and Technology, specializing in IT Strategy, with distinctions in key subjects. This will be completed in September 2024