This role involved assisting in data entry, particularly adding customer data with relation to signing up to their loyalty scheme, using software including Azpiral Pro.Required accessing personal information belonging to customers, such as their addresses and personal telephone number, thus professionalism and compliance with relevant Data Protection Legislation was upheld at all times.

Demonstrated teamwork to choose products, problem-solving when customers are unsatisfied with the service by arranging exchanges or refunds.Communicated with suppliers, negotiating and decision-making at trade shows.Demonstrated literacy skills, assisting in raising brand awareness through attending craft fairs and social media marketing, such as Facebook and Instagram.

I promoted the brand by attending Craft Fairs and hosting Pamper Parties. Also updated social media pages to increase brand awareness and boost sales.

Dealt with customers, recommended products to suit their desires. Operated the till, handled cash and processed card payments. Carried our stock rotation, organised and removed products past their shelf-life.•Handling customer complaints in a professional manner.