Anna Garman Email and Phone Number
I’m a self-motivated, efficient, and productive worker with over 10 years experience in the customer support world.I’m skilled with several customer support platforms including Intercom, Olark live Chat, Zendesk, Helpscout, and Desk. I’ve not only worked with these systems but built them up for my clients and trained other customer support specialists on how to use them. I also have experience working with Shipstation, Shopify, Amazon, and providing social media support as well. I’m a quick learner and a hard worker. I love working as part of a team but am totally happy flying solo as well. I’m super excited for the opportunity to work with you and providing your customers with exceptional care!If you're not looking for day to day customer support but need help getting your customer support systems, knowledgebase (FAQ), and SOP set up, I'm your gal! I've worked to organize and streamline customer support for several companies and I'd love to help you out too. If you're interested let's connect and we can talk through what this would look like for your company.
Stencil
View- Website:
- getstencil.com
- Employees:
- 2
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Stencil -
Customer Support SpecialistSelf Employed 2012 - PresentCreated email support and help desk centers for clients - Have used a variety of platforms to fit the needs of each specific client ex: HelpScout, Desk, Zendesk, IntercomEffectively communicate with customers primarily via email but have provided some chat, phone, and Facebook support when needed.Troubleshoot customer issues in a timely manner and work with dev teams when needed to fix problems as they arise.Led and trained a team of customer support specialistsWorked for a variety of clients. Majority of the clients I’ve provided support for have been startup SaaS
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Customer Onboarding SpecialistMailshake Jan 2019 - Feb 2022Austin, Texas, UsCreated content for live training events and led them on the Crowdcast platform. Coordinated with other teams to ensure we were communicating expectations to our users well, while providing them with the best experience possible. Always asking, can we do better? Trained new team members for sales, support and success roles as part of a multi-team effort.Worked with high tier users in a 1:1 setting to help set them up for success using our platform to meet their unique needs. Provided weekly feedback as the product development and dev teams shared new and upcoming features; always looking for areas where we could grow and serve our users and/or teams better.
Anna Garman Skills
Anna Garman Education Details
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Flagler CollegeSport Management With A Focus On Event And Facility Management
Frequently Asked Questions about Anna Garman
What company does Anna Garman work for?
Anna Garman works for Stencil
What is Anna Garman's role at the current company?
Anna Garman's current role is I LOVE helping businesses thrive by providing the very best Customer Support.
What schools did Anna Garman attend?
Anna Garman attended Flagler College.
What skills is Anna Garman known for?
Anna Garman has skills like Social Media, Management, Customer Service, Event Management, Photography.
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