Anna Cortese Email & Phone Number

Canada

Markham, Ontario

• Consistently using PC and applications such as: Word, Excel, Explorer, PowerPoint and Outlook.• Providing quality services by meeting and exceed customer/contractor demands.• Entering orders into system and ensuring all products are allocated within the system to the correct location• Communicating with customers/contractors by reiterating orders and receiving approval through signature• Providing effective and efficient service with using the Mapics operating system• Providing a seamless transaction, communicating with yard employees to ensure there are no mistakes• Processing credits for product brought back to our yard with attention to detail• Monitored and coordinated invoice and shipping functions• Filing: everything needs to be filled under customer name once a day.• Promptly respond to phone calls, faxes & e-mails.• Processing credits for product brought back to our yard with attention to detail• Ensuring all transaction are accounted for and the till balances• Making daily deposits to the bank.

Richmond Hill, Ontario

• Invoicing – ensuring all tasks are completed and invoices matched with job are mailed out to the correct clients.• Consistently using PC and applications such as: Word, Excel, Explorer, and PowerPoint.• Prompt in responding to phone calls, and greeting customers at the door.• Prompt to email, fax, and phone response when dealing with Agents or Clients. • Ensuring that all customer calls and needs are met and taken care of on a daily basis.• Maintaining a professional and confidential environment, with respect to the Privacy Act.• Making sure the office is kept supplied and secure.• Maintaining a pleasant and assertive workplace, over the phone and in person when dealing with customers, agents and employees.• Helping Account Managers with daily tasks, checking samples, helping with various task they needed to complete