I am responsible for taking care of large groups and parties, pouring, and representing wine at events. Educated clients about general wine knowledge and product specific details, selling the experience as well as the product. Managed multiple customer relationships simultaneously, all with excellent customer service. Created marketing materials including social media posts and videos, increasing winery exposure.

Started my own event contracting small business. Recognized my ability to present and engage with a large crowed, I employed my skills to build my business from the ground up. Some responsibilities include, but are not limited to: implementing and coordinating new/current events, creating marketing materials, and designing event posters.Through my marketing efforts, I bring in an average of 52 participants in a restaurant that seats 80. Increasing restaurant occupancy by 65%.

I started as a server and after 4 months was promoted to bartender. A short 5 months later was promoted to Front of House Manger. My ambition to succeed mixed with my ability to lead was recognized and rewarded, with each promotion. Over a short period of time I was able to to work my way up the ladder and prove my capabilities in each role I was placed. I collaborate with front-of-house staff to ensure customer satisfaction and a high-quality dining experience. I insure that dinning room and back of house were set up for success by taking count of liquor and other materials, and placing orders in a timely manner. Mange a team of 12 in preforming excellent customer service under high pressure situations.

Digitized paper records creating an easily accessed online filling system. Assisted the head of accounting with Quick Book entries for contract work. Executed clerical tasks such as answering emails, filing documents, and preparing reports.