Anna D. Email & Phone Number

Berlin, Germany

Berlin, Germany

Berlin Area, Germany

• Key Projects
• Customer Readiness and Migration analyst for new AWS “Cube” Data Management System
• Implementation Stream lead for GEMA CTO Project, planning, people and financial management to align customer with data system of music copyright management. Main Responsibilities included:Requirements gathering / Test.

Melbourne, Australia

• Key Projects:
• Energy Services Transformation Project – Lead analyst for the operational needs of the business to create Process, Procedure and System Development and support for any changes
• Mass Market Billings Project – reviewing requirements for procurement of a new IT Billing system to identify the best vendor to partner with for a major organisation transformation.Main Responsibilities included:
• Process Development and Improvement - working with key stakeholders to identify new process workflows (eg IT / Call Centre / Operational Partners) to optimise customer journey experience.
• Managing the process, procedures and systems within the Energy Services team
• Root Cause and Gap Analysis

Melbourne, Australia

• Key Projects:
• HR Restructure – reviewing current and ‘to be’ org structures and working with HR to employ new HR system (People Express (PEX)) to support users in training.Main Responsibilities included:
• Coordination and management of projects
• Finance and budget tracking
• System Training
• Project Plan Management (MS Project)

London, United Kingdom

• Supporting a team of 30 in a Global Pharmaceutical Company PA to Executive Director with diary management, travel plans, inputting expenses using Concur and any ad-hoc tasks.
• Coordination and management of Global Department meetings
• Content administration of Intranet website using SharePoint and relaying content to team via internal communications.
• Coordination of submissions and applications to Regulatory bodies.
• Arranging translations of technical documents.
• Contract Management

London, United Kingdom

• Using SAP to input Invoices for Finance department and ordering stock
• Attending weekly management meetings to take notes and distribute to department members and following up on any action items
• Office management

Manchester, United Kingdom

• Working within the sales department for an Employment Law Company to manage the delivery of employment law seminars and workshops for prospective clients.
• Creating Invitations and other collateral: working with sponsors and clients to produce marketing and promotional material

Manchester, United Kingdom

• Coordinating Sales and Promotion of venue, and conducting client viewings
• Managing onsite events
• Coordinating Marketing mailouts to potential clients

Bachelor Of Arts (B.A.), English Literature

English Literature (British And Commonwealth)

A-Levels: - English Literature - Media Studies - Psychology