Anna D Email & Phone Number

- Develop and implement fraud transaction monitoring rules to detect unauthorized card use;- Detect, prevent and control card related fraud losses;- Develop and refine procedures on an ongoing basis to minimize risk exposure in Credit and debit cards fraud prevention;- Handling of fraud investigations;- Identify and investigate the methods and processes used in fraudulent activities.

-сreation a call center from scratch -selection the most optimal call center solution -writing technical specifications -organization of work: incoming calls, handling incoming mail -reporting