Anna Daily Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

San Diego, California, United States

San Diego, Californa

Day-Of Wedding Event CoordinatorBreezy Day Wedding, 2018 – 2020Lead planning of weddings with upwards of 300 guests; manage event operations and logistics, outline deliverables and deadlines, select facility and vendors, lead guest communications, coordinate food/beverage and entertainment vendors, and oversee day-of logistics. Create detailed timeline of event setup and programming, develop timeline for event contacts, vendors, and guests, and ensure understanding by all stakeholders; enable all parties to be on same page, coordinate many moving parts, and ensure guests have an enjoyable time. Lead vendor relations and manage communications throughout event lifecycle, coordinate delivery of services and goods from food and beverage, production, entertainment, transportation, and security providers; partner directly with caterer to create menu and fulfill food and beverage requirements within client budget. Generate, analyze, and track event budgets, collect quotes from multiple vendors, lead cost analysis, and negotiate and secure ideal contracts; budget management allowed for events to stay within budget without sacrificing quality of service from preferred vendors. Lead troubleshooting and issue resolution throughout event, ensure correct seating arrangements, food choices, timing, and address individual guest needs and family issues; ensure event goes on smoothly while providing enjoyable time by bride, groom, and all guests.

Lead operations of shows and events; lead event and show team, develop schedules, conduct performance reviews, and contribute to improvement projects.Assign job duties, manage training, serve as liaison to management, and maintain safety; ensure expectations are clear, consistent operations, and productive communication among teams.Interview, hire, and onboard over 40 employees annually, develop interview packets and questions, administer job skills and technical evaluations, and lead new employee orientations covering safety, policies, and operations.Serve on Training Team, update and deliver role specific trainings, focus on operations, technologies, and troubleshooting and resolution; developed highly informed team that receives positive feedback from guests and leadership.Spearhead training development and tracking for 60 personnel, assign employees to train new hires, perform training audits and shadowing, lead evaluations and testing, and track completed trainings; ensure positions are properly staffed with trained personnel, meet demands of events, and maintain high standards.Contribute to development of $50K budget, evaluate historical spending, determine needed labor resources, forecast needs based on season, and plot out costs for new and updated operations; enabled accurate tracking of labor spends and optimized costs for related expenses. Facilitate communications between employees and leadership, draft memos about changes to operations, events, or policies, lead meetings with employees to review changes, address questions, and work with leadership to resolve any escalated issues.Lead 1:1’s employees, review performance, team cohesion, address conflicts, and encourage open and honest dialogue; develop positive relationships with employees that grew trust, improved job performance, and enhanced employee satisfaction and engagement.Conduct performance reviews, track feedback, document areas of improvement, and complete corrective actions

Led theatrical and production operations at various live shows and events at the park; served as technical point person for each performance, served as member of Training Team, oversaw and contributed to rehearsals for new show installations, and worked with leadership to address escalated issues and apply new policies.Developed new show operations documentation, updated show preparation, execution, and post-event steps, and trained new and existing employees on updated procedures; facilitated communications between stage, stadium, and show producers and served as liaison to department leadership concerning show operations, needs of each show, and safety standards.Directed reviews of show performances, worked with animal trainers, performers, audio operators, and stage hands to ensure scripts were being adhered to, cues were hit, audio and video levels were correct, and guest experience was top notch; maintained show consistency and quality to management expectations.Led development and maintenance of staff training binders, conducted weekly document audits to confirm forms were being properly filled out and management approval was correct; gave leadership comprehensive system to quickly and accurately review and confirm training levels of all event and production staff.

San Diego

Prepared daily nutrition, vitamins, and medication for killer whales and dolphins, cleaned animal habitats, monitored the activity of new born bottlenose dolphins and killer whales, trained behaviors to dolphins, and maintained safe and sanitary environment for killer whales, dolphins, trainers, and park guests

San Diego, Ca

Directed personnel, facilities, and event operations for oldest improv theater in San Diego; supervised 17 customer service and production employees, developed weekly schedules, led production and policy meetings, led training of new and existing staff, and provided direct support to theater’s patrons. Developed staff manual to document and standardize all opening and closing procedures, processing of cash and credit card payments, and operation of stage lighting and sound effects systems; new policies enhanced theater operations while improving guest experience.