Anna Dandeker Email & Phone Number

London, United Kingdom

Working with clients to design beautiful kitchens for new build projects and refurbishments.

Responsibilities:● Building and maintaining professional business relationships across a portfolio of 200 high value business customers.● Focussing on growing value and improving the quality of stock of small business customers by leading proactive recruitment of high value customers from other banks, extensive business development activity and cross sales.● Providing support to the area manager such as undertaking a product specialist role to drive team performance in a specified area.Driving and increasing portfolio income whilst maintaining a perfect balance between the interests of Barclays and its customers. Achievements: ● Developed detailed and extensive knowledge of the small business market segments, financial products, services and policies.Increased portfolio of business customers through extensive networking and identifying new business opportunities through KBIs and existing clients.● Exceeded commercial lending target by 50% through developing the ability to analyse complex financial information in order to prepare credit applications where lending falls outside standard lending criteria. ● Successfully improved customer service standards and increased customer satisfaction by over 85%.● Provided expert support and coaching to retail colleagues and business managers to develop their capabilities within their roles.

Responsibilities: Responsible for managing, motivating and driving the business sales team to increase B2B sales.Performing regular appraisals, providing training and setting objectives for all members of staff.Monitoring and assessing all proactive and reactive tasks for members of staff.Identifying and acting on all business opportunities to increase market share and develop the sales team.Ensuring that the team understands business sales targets and offering incentives to achieve them.Achievements - Colliers Wood Branch (august 2003 to may 2006)● Competing against 41 stores in the region, received an award for the best performing business centre of 2005.● Transferred the store from the bottom in its region to the top-performing store within 3 months of joining.● Consistently achieved 130% - 200% of sales targets despite increasing targets each month.● Increased annual growth by over 1000%.● Trained staff on how to sell additional products such as software and services to ensure greater profits.● Gained and retained a large number of key accounts in all major business sectors.Achievements - Kingston Upon Thames Branch (may 2006 to October 2007)● Positioned to manage a new store in Kingston, I was responsible for the hiring of key members of staff both within the retail and business sales sectors.● Produced a 6 month business plan for the store which has become an official guidance document for all new PC World stores in the UK.● Produced training material for new starters, which has been developed into an official training pack.● Provided training for a number of business sales managers within the region.● Responsible for career development of business sales staff to progress to management level.● Consistently achieved over 100% of monthly sales targets.

London, United Kingdom

Responsibilities: Managed a small sales team to make proactive calls and increase business growth.Set up a network of end-users, agents & resellers worldwide. Identified opportunities for gaining increased market share with new clients. Provided feedback to product development to encourage product enhancement and increase marketability.Achievements: Sold out of company’s stock within 3 months and Consistently exceeded sales targets by 150%.Substantially increased the market share by acquiring new blue chip customers including Debenhams, John Lewis, Marks & Spencer, Disney Stores, and Goldsmiths.Formed partnerships with distributors in the US, South Africa and South Korea.

London, United Kingdom

Responsibilities: Managed a team of 3 proactive sales people and 2 key account managers.Maximised sales for 6 different publishing titles by active telesales and key accounts management. Searched for new opportunities by researching new market places and targeting new customers. Achievements: Increased sales in the department by 120% within six months of joining.Acquired new customers including Accenture, DTI, Unilever, GSK and Eli Lilly.

Newcastle Upon Tyne, United Kingdom

Responsibilities:Researched new market places, targeted new customers and managed a team of 4 telesales and 2 field-sales staff.Generated sales in the UK, Europe and South Africa. Achievements: Hired as an interpreter, I was promoted to a Sales Exec within 3 months and to Sales Manager after 12 months. Brought in new blue chip companies including Jungheinrich, Boss, Still, Toyota, Palamatic, Caterpillar and BT. After generating business in Western and Eastern Europe I was given the responsibility of opening new offices in Russia and France. This included hiring, training and managing staff in the offices.

Lcci Selling & Sales Management

Lcci Marketing

Master’S Degree

Master’s Degree in History of Ancient Greece and Rome (1st) Degree in World History (2:1)

High School, A-Levels

History (A), English (A), Russian (A), Russian Literature (A), Maths (B)

High School, Gcse

Maths (A,B), History (A), English (A), Russian (A), World Literature (A), Physics (B), Chemistry (C), History of Art (A), World Religions.