Anna Day Email & Phone Number

Durham, North Carolina, United States

Manage all accounts within the clinic. Bill and Process all Insurance claims and payments, Knowledgeable in resubmittals and prior authorizations. Makes sure all accounts are up to date with current and eligible Insurance. Process account payments from patients and Insurance companies. In charge of making sure all accounts are within good standing and all balances have been paid. Efficiently manages patient complaints in respect of billing and collections. Responsible for overseeing revenue cycle management including coding, billing, collections, and denial management as well as financial reporting within the organization. Responsible for ensuring claims, denials, and appeals are efficiently processed, and resolves billing-related issues. Minimizes bad debt, improves cash flow, and effectively manages accounts receivables. Main contact for the Practice Management vendor, Medicare contacts, and Clearing House vendor. Responsible for setting the annual practice fee schedule.

Hillsborough, North Carolina, United States

Deliver strategic oversight and direction of operations including patient service excellence, employee engagement, relationship management, finance management, HR provision, and inventory/asset management. Oversee payroll management and staff PTO/scheduling with a record of balancing labor coverage and staff well-being/time off. Procure maintenance supplies and office equipment aligned with set budgets; manage accounts receivable/invoicing. Administer eligibility verification and insurance processing for diverse medical and vision plans. Conduct practice data analysis and complete productivity reporting and product tracking. Promote products and increase sales revenue; sustain current knowledge of products and special promotions to bolster sales enablement and optical product awareness.  Employee reviews, recruit, hire onboard, and staff training.

Hillsborough, North Carolina

Rougemont, North Carolina, United States

Served a diverse population of guests with utmost professionalism. Leveraged computer tools to schedule and manage event calendars. Performed as Bartender; stayed abreast with mixology standards and knowledge, delivering a quality guest experience. Ensured cleanliness and guest safety. Planned, organized, and coordinated restaurant events; increased sales revenue by promoting product sales during special events. Reconciled registers and petty cash at end of shift with 100% accuracy. Built a record of customer satisfaction, retention, and loyalty with success in creating a repeat customer base.

Durham, North Carolina, United States

Worked up and prepared patients for Doctors. Prepared patients chart with pertinent and relative information. Assisted Doctors in aseptic techniques and office procedures. Maintain doctors office and surgery schedules and obtained prior authorizations from insurance companies.