Helped manage store team as a shift manager, and greeted customers in a friendly and professional manner before helping them find the auto parts they needed. Excelled at making sure customers got the correct parts for their applications the first time by using careful attention to detail and asking the right questions. Also helped train new hires in how to best fulfill their new roles and responsibilities.Other responsibilities included (but were not limited to):- Opening/closing the store- Merchandising, tracking and updating quantities on hand- Preparing pallets of returns for being shipped to distribution centers- Answering phones- Delivering parts when drivers were unavailable- Making trips to the bank, cash handling

Helped retail customers determine which parts they needed for their vehicles, making sure their needs were met in a friendly and professional manner. Also greeted customers, offered help locating items in the store, and worked to maintain a professional store appearance. Succeeded in establishing and maintaining a positive rapport with both new and repeat customers.

Helped pull and deliver parts to automotive mechanics/commercial customers. Also helped determine, source, and pull parts for retail customers both in person and over the phone. Helped out on counter, and with inventory & putting up stock.Worked at location in Vista from Aug. 2019 to Sept. 2020 and in Oceanside from Sept. 2020 to present.

(Came in when needed to file for the accounting department.)• Corrected mistakes in filing system and located missing documents.• Improved document distribution in filing system.• Digitized records.