Associate Director School Based Services
CurrentSome of my key accomplishments:- Increased employee satisfaction and increased salaries while cutting turnover by 30% through the development and execution of a targeted retention and compensation program.- Eliminated a 25% vacancy gap in 2023-2024 by implementing proactive recruitment, hiring, and onboarding strategies.- Oversees a $3 million budget by ensuring compliance with federal and state funding regulations.- Secured four grants totaling $28,000, boosting average client engagement by 36 hours and significantly enhancing program impact.- Achieved a 98% Peer Review score, a 3.6/4 customer satisfaction rating, and realized over 70% successful completion of program by leveraging Continuous Quality Improvement (CQI) data.- Guarantees billing accuracy, keeping error rates under 1% from 2022-2024 through meticulous auditing and resolving errors.
