Duties:- Maintaining high retention rate and fostering long-term relationship with clients by ensuring effective customer engagement;- Managing client accounts from acting as the first point of contact and communicating with the clients to advising them on our available Learning and Development solutions by identifying and analyzing their training needs;- Developing new relationships with potential clients;- Growing business with existing clients;- Coordinating marketing… Show more Duties:- Maintaining high retention rate and fostering long-term relationship with clients by ensuring effective customer engagement;- Managing client accounts from acting as the first point of contact and communicating with the clients to advising them on our available Learning and Development solutions by identifying and analyzing their training needs;- Developing new relationships with potential clients;- Growing business with existing clients;- Coordinating marketing activities and managing client data;- Participating in creating a customer and employee engagement culture;- Identifying and developing new training solutions;- Market monitoring and competitor’s analysis;- Providing logistics support during workshops and training events; Achievements:- Identified and worked out the banking client segment from zero.- Developed a strong relationship with the top five banking clients and financial institutions in the GCC;- Ensured business continuity with existing and new clients in the GCC by setting and maintaining high SLA;- Contributed to the company’s image by representing it at the international conferences and summits. Show less

Duties:- Developed new products, defined its niche and opened new markets of North American and Europe;- Defining key customers, working out vast clientele data base from zero in the USA, Canada, Mexico and Europe;- Handling existing conduit customers’ accounts and developing new buyers in the USA;- Exploring and defining new sourcing opportunities for raw materials and feedstock purchase;- Providing innovative marketing solutions to promote ITCC brand and product as… Show more Duties:- Developed new products, defined its niche and opened new markets of North American and Europe;- Defining key customers, working out vast clientele data base from zero in the USA, Canada, Mexico and Europe;- Handling existing conduit customers’ accounts and developing new buyers in the USA;- Exploring and defining new sourcing opportunities for raw materials and feedstock purchase;- Providing innovative marketing solutions to promote ITCC brand and product as well as to maximize productivity;- Commercial and contract management support to ensure commercial interests are optimized for the business;- Analyzing figures and harnessing data to maximize performance and profit.Achivements:- Started export sales of ERW GI Pipes to North America and Europe;- Created new business opportunities by building relations with conduit customers in the USA, Canada, Mexico and Europe;- Reduced production cost by purchase strategy enhancement;- Provided local market insight identified trends and worked with sales teams to increase sales;- Focused on maximizing gross operating profit achieved at point of sale providing insightful analysis of pricing in the market to direct the sales team on selling levels;Ensured the delivery of product on the ground in each country is at the cutting edge of what was offered. Show less

Duties:- Heading Pipe Sales division, supervising and managing the sales cycle from inception to execution;- Key role in developing the team: conducting appraisals, one-to-ones, training and mentoring;- Creating revenue and sales performance reports that were presented to the senior management to develop a strategy regarding sales and production operations;- Identifying and generating leads through networking, cold-calling and marketing, converting into key… Show more Duties:- Heading Pipe Sales division, supervising and managing the sales cycle from inception to execution;- Key role in developing the team: conducting appraisals, one-to-ones, training and mentoring;- Creating revenue and sales performance reports that were presented to the senior management to develop a strategy regarding sales and production operations;- Identifying and generating leads through networking, cold-calling and marketing, converting into key accounts;- Emphasising product features based on customers' needs;- Coordinating and leading service review meetings to ensure customer satisfaction and SLAs are being met;- Conducts bid analysis and deal execution, ensuring to sell and renegotiate/renew contracts at best prices;- Managed conflict resolution between staff/customers with a view to bring harmony in view;- Using CRM and ERP systems to record data.Achievements:- Built a full-scale Pipe Sales division operation;- Implemented strategic goals by identifying market niches and structure, improving KYC (know-your-customer) rule and targeting volume and profit business.- Strategized with senior management to market products;- Expanded territories through personalized business relationships, customized mentoring, and streamlined operations;- Oversaw numerous accounts for multi million dollars revernues;- Fostered a robust, sustainable network of buyers in UAE and GCC, leveraging strong listening, presentation and closing skills to optimize sales results despite previously dominant competitor advantage;- Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts;- Closely colaborated with Production, Logistics, Finance & Accounts departments to ensure smooth operation and the best customer services, provided direction to field personnel;- Developed new ideas for increasing sales by customizing client approach, providing tailor-made products and services. Show less

Duties:• Discovering and exploring opportunities: proposed potential deals for rebar, ERW black and galvanized pipes by searching and establishing cooperation with potential partners;• Analyzing of potential deals efficiency by studying market strategies, requirements, financial solvency; evaluating options; resolving internal priorities; recommending equity investments;• Developing negotiating strategies and positions by studying integration of new venture with company strategies… Show more Duties:• Discovering and exploring opportunities: proposed potential deals for rebar, ERW black and galvanized pipes by searching and establishing cooperation with potential partners;• Analyzing of potential deals efficiency by studying market strategies, requirements, financial solvency; evaluating options; resolving internal priorities; recommending equity investments;• Developing negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals;• Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations;• Identifying trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.• Protecting of organization's value by keeping information confidential;• Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;• Enhancing organization reputation by accepting ownership for accomplishing new and different requests;• Organizing professional events, exhibitions, seminars.Achievements: • Increased Company’s clientele by 20%;• Using analytical market instruments to prevent losses and minimize risks while closing deals;• Continuously following market requirements from traders and end-users;• Worked out and created data base of contractors and consultants, established mutually beneficial cooperation with them;• Composed and regularly updating the list of top-150 construction projects in MENA countries;• Preparing analytic market reports on weekly basis to assist management in making decisions;• Organizing and taking part in professional and educational events, exhibitions (Big 5 Dubai Show, The Seminar on Continuously Galvanized Rebar, Dubai, UAE). Show less

Duties:• Working out development strategies for World Steel News, World Steel Weekly, CIS Steel News, World Steel Markets, etc. (target markets determination, optimization of current monitoring model);• Operational management of Far Eastern, North and South American departments (consisting of 5 journalists) including working schedules preparation and control of its execution;• Regular competitiveness analysis of named editions;• Preparation of editorial analytical reviews… Show more Duties:• Working out development strategies for World Steel News, World Steel Weekly, CIS Steel News, World Steel Markets, etc. (target markets determination, optimization of current monitoring model);• Operational management of Far Eastern, North and South American departments (consisting of 5 journalists) including working schedules preparation and control of its execution;• Regular competitiveness analysis of named editions;• Preparation of editorial analytical reviews covering scenarios of top global and regional trade flows changes, analytical publications and market overviews;• Quality control and production of daily and weekly editions;• Traineeship of Metal Expert News market analysts, forming job allocations in Far Eastern, North and South Americas division;• Participation in clients support program (subscribers inquiries service);• Representing a Company during international events as a speaker and session administrator (managing sessions with more than 150 attendees, making reviews, carrying discussions as well as managing key topics).Achievements: • Optimized short- and long-term Company’s products development strategy (based on complex analysis of regional trade, dynamics of informational products sales and Metal Expert competitiveness), determined target markets within Asian and American countries;• Created the system of planning and control of working process in Far East, North and South America department;• Increased quality and efficiency of market overviews and analytical reports, inserted new methods of data verification;• Achieved the growth of subscriptions for Company’s products by 15% in 2010 y-o-y;• Promoted the Company as a profound provider of market expertise making successful public reports in international conferences. Show less

Duties:• Production of market research reports about steel products and semis in Far Eastern (China, Japan, South Korea, Taiwan, Vietnam, Philippines, Thailand, Singapore, India), North and South American (Canada, USA, Mexico) countries on daily and weekly basis;• Collection, verification and analysis of commercial information (quotations, production volumes, production capacities, mills` export orders portfolio); • Search and establishment of trustful and longstanding relations… Show more Duties:• Production of market research reports about steel products and semis in Far Eastern (China, Japan, South Korea, Taiwan, Vietnam, Philippines, Thailand, Singapore, India), North and South American (Canada, USA, Mexico) countries on daily and weekly basis;• Collection, verification and analysis of commercial information (quotations, production volumes, production capacities, mills` export orders portfolio); • Search and establishment of trustful and longstanding relations with key manufacturers and trading companies in named regions;• Preparation of analytical publications, regular market overviews and spot event news on weekly and monthly basis (incl. supply & demand balance, level of steel stocks, raw material costs in terms of semis and finished products pricing);• Introducing Company on international conferences.Achievements: • Added to Company’s portfolio markets of flat and long products in Japan;• Established long-term partnership with key producers and trading companies in Far East, North and South America (more than 90% of total regional trading flows);• Created data base of manufacturing capacities in named regions;• Improved quality of market overviews and analytical publications. Show less