Service Manager
CurrentCERT | Cyber Threat Intelligence | Product Security Incident Response Team
Apr 2023 - Present
Who is Anna Domasiewicz? Overview
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Quick answer
Anna Domasiewicz is listed as Service Manager at Eviden, based in Bydgoski, Kujawsko-Pomorskie, Poland. AeroLeads shows a work email signal at wp.pl and a matched LinkedIn profile for Anna Domasiewicz.
Anna Domasiewicz previously worked as Service Manager at Atos and Head of Service Level Management for Siemens Account at Atos. Anna Domasiewicz holds Master’S Degree, Zarządzanie I Marketing (Management And Marketing) from Uniwersytet Zielonogórski.
Company email context
Email format at Eviden
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adomasiewicz@wp.pl
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Profile bio
About Anna Domasiewicz
Experienced Service Level Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Level Agreements (SLA), Analytical Skills, Microsoft Excel, and Financial Analysis.
Listed skills include Financial Statements, Financial Analysis, Banking, Microsoft Excel, and 12 others.
Current workplace
Anna Domasiewicz's current company
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8 roles
Anna Domasiewicz work experience
A career timeline built from the work history available for this profile.
Aug 2022 - Apr 2023
Head Of Service Level Management For Siemens Account
- Global Service Level Process Owner for the most crucial customer in Atos.- Being accountable for the service level process across the globe and reporting (control over 700+ SLAs).- Advising delivery teams in the SLAs definition, quality and reporting.- Accountable to senior management for the proper design, execution and improvement of the SLM process.- Advisor and supporter for the senior management in the penalty/service level credit process.- Representing SLM process concerning all decisions being made by senior management.- Negotiation and agreement with the Service Level Agreements with the Customer.- Conducting regular customer reviews.
Jan 2019 - Jul 2022
Service Level Manager For Siemens Account
- Monitoring and measuring service performance achievements of all operational services against targets within the customer’s SLAs.- Producing reports and dashboards with the service performance on SLAs.- Analyzing and reviewing the service performance against the SLAs.- Conducting internal service reviews.
Dec 2016 - Dec 2018
Reporting Team Lead For Siemens Account
- Single Point of Contact for the reporting team.- Leading a team of 10+ specialists.- Maintenance of existing and creating new reporting services.- Supporting team members in problem solving.- Cooperation with other departments in reporting-related issues (e.g. Service Level Management, Incident Management, Problem Management).- Controlling of the reporting service from the financial perspective (contract, purchase order, payments).- Supporting the recruitment process.
Dec 2014 - Nov 2016
Reporting Specialist For Siemens Account
- Providing reporting support for the customer.- Preparation of reports and dashboards for Service Delivery Managers (incl. SLA/KPI fulfillment analysis, MI reports, backlog).- Creating advanced reports using MS Excel.
Sep 2012 - Nov 2014
Reporting Specialist
- Preparation and analysis of separate and consolidated financial statements of Bank Pocztowy Group. - Analysis of subsidiaries financial statements for consolidation purposes.- Confirmation of internal transactions with subsidiaries of the Group.- Cooperation with subsidiaries and shareholders.
Dec 2010 - Aug 2012
Reporting Specialist
Fortis Bank Polska Sa
- Preparation and analysis of financial statements for Fortis Group.- Cooperation with international financial units of the Group (mainly from Belgium, Netherlands and Germany).- Coordination of the Reporting Team work.
Apr 2007 - Mar 2010
1 education record
Anna Domasiewicz education
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Uniwersytet Zielonogórski
FAQ
Frequently asked questions about Anna Domasiewicz
Quick answers generated from the profile data available on this page.
What company does Anna Domasiewicz work for?
Anna Domasiewicz works for Eviden.
What is Anna Domasiewicz's role at Eviden?
Anna Domasiewicz is listed as Service Manager at Eviden.
What is Anna Domasiewicz's email address?
AeroLeads has found 1 work email signal at @wp.pl for Anna Domasiewicz at Eviden.
Where is Anna Domasiewicz based?
Anna Domasiewicz is based in Bydgoski, Kujawsko-Pomorskie, Poland while working with Eviden.
What companies has Anna Domasiewicz worked for?
Anna Domasiewicz has worked for Eviden, Atos, Bank Pocztowy Sa, and Fortis Bank Polska Sa.
How can I contact Anna Domasiewicz?
You can use AeroLeads to view verified contact signals for Anna Domasiewicz at Eviden, including work email, phone, and LinkedIn data when available.
What schools did Anna Domasiewicz attend?
Anna Domasiewicz holds Master’S Degree, Zarządzanie I Marketing (Management And Marketing) from Uniwersytet Zielonogórski.
What skills is Anna Domasiewicz known for?
Anna Domasiewicz is listed with skills including Financial Statements, Financial Analysis, Banking, Microsoft Excel, Finance, Analysis, Retail Banking, and Accounting.
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