Provided QA services for reports produced by the Customer Service team for various departments within NIHCreated, reviewed and modified documents in Microsoft Word, Excel and PowerPoint for BRITS Staff

Conducted inventory, ordering needed office supplies and coordinating equipment maintenance, catering for team events and material preparationProvided QA services for reports produced by the Customer Service teamCreated, reviewed and modified documents in Microsoft Word, Excel and PowerPointStreamlined and managed BTRIS Team training process and attendance spreadsheetsManaged Outlook BTRIS Team calendars, scheduled meetings and provided timely correspondence and follow-up

Highly experienced in developing, editing and maintaining complex excel spreadsheets. Skilled in utilizing functions including IF and VLOOKUP. Managed all aspects of office administration, organization of filing systems, use of electronic office equipment, handling multiple line phone systems, data entry, coordinating with staff, and organizing calendars and schedules for administration and management. Excellent communication skills demonstrated through verbal and written abilities. Able to work both independently and in a team environment. A quick learner with strong attention to detail. Dynamic, analytical thinker with the ability to problem-solve.

Supporting the several VP’s, Directors and staff at Federal location of Adobe. Managing and maintain calendars, schedule meetings and support timely correspondence and follow-up. Coordinate the production and distribution of reference materials as needed. Office management to include supply management, interaction with facilities and with IT to ensure properly functioning office. Excellent computer skills, including ability to learn and quickly develop competency and subject matter expertise using various analytic tools, systems and technologies along with Microsoft Office Suite proficiency. Other administrative responsibilities provided include arrange meetings, coordinating with attendees; managing space and equipment rental; managing AV needs, catering, and material preparation, maintain office space in clean and functional manner, conducting inventory, ordering needed office and coordinating equipment maintenance. Assisting HR with On-boarding, Transfers and Work Exits for associates as needed. Excellent problem solving/ critical thinking skills with ability to think outside the box for innovative/ resourceful solutions While multiple tasking simultaneously and maintain the personal, technical and professional skills needed to perform my job. Experience working with a remote workforce.

Supporting the Global Officer of Learning and (2) VP’s and team members remote, international and domestic. Work closely with the department directors, managers, vendors, other MI associates and consultants to facilitate and provide support for needs among projects, staying committed and reliable to get the job done efficiently, timely, professionally and accurately. Also balancing multiple tasks simultaneously and maintain the personal, technical and professional skills needed to perform my job. Act as liaison with other resources/departments as appropriate. Create, review and modify documents in Microsoft Word, Excel, and PowerPoint. Perform word processing and document management, tracking and synthesizing edits from various sources, formatting and proofreading. Other administrative responsibilities provided include arrange meetings, coordinating with attendees; managing space and equipment rental; managing AV needs, catering, and material preparation, maintain office space in clean and functional manner, conducting inventory, ordering needed office and coordinating equipment maintenance. Assisting HR with Onboarding, Transfers and Work Exits for associates as needed. Manage various LMS mailboxes daily providing assistance to users. Maintaining the accuracy and comprehensiveness of LMS and SAP/JAM online business guidance documents, including content management and web page editing. Managed various projects, new employee on-boarding and work exits process with little to no supervision. Assist team on computer and software issues. Process check requests and invoices, including coordinating the approval process, adding/modifying vendors and maintaining backup electronic files of all financial documents. Act as liaison with vendors and other resources on issues, concerns, questions or outstanding invoices to get the job done efficiently, timely, professionally and accurately. Worked on various projects as assigned.

PromotedContractor @ Sparks (5/10 – 12/10) Hired Permanent (12/10)Provide administrative support to the sales team. Create and edit ExecuStay profiles for potential clients. Update various Excel spreadsheets for various departments. Provide reservation information to various markets throughout ExecuStay using Marsha system. Answer telephones and receive leads for Global Accounts Management Center and direct them all over the United States for housing reservations. Work on various projects for the GAMC and ExecuStay Brand on a daily basis. Send out Welcome Letters, upload leases to Teamshare and create reservations into the Oscar system. Run various reports using Oscar and Goldmine systems. Assist with customer service Issues. Enter reservation leads into Goldmine system for Corporate Clients. Also, run various reports daily and via request using Goldmine system.

Provided administrative support to VP of IT and team members. Coordinated location and catering for meetings and events. Processed monthly expense reports. Contacted potential candidates for open position in department via phone calls and email.Assist Market Management TeamKeyed weekly store orders. Processed weekly vendor bills. Coordinated with vendors on bill discrepancies. Supported special projects within various departments as assigned. Provided administrative support to six team members.Assist Master SchedulingPerformed full store cash audits on request. Developed weekly store security report to vendor. Conducted research operational hours for new stores opening. Provided weekly masters schedules to sixty stores and assisted store Managers with any schedule changes. Provided weekly sales reports for all stores.

Supported the Director of Training. Registered Army personnel worldwide to be trained on Lean Six Sigma courses. Streamlined the process of graduation certificates. Coordinated with vendors for the production and publication of training materials. Ordered all office supply. Coordinated the delivery of training materials to on and off site facilities. Assisted on preparing the budget quarterly.

Maintained daily schedules and calendars for two Executives and five Managers. Coordinated travel arrangements, including Visas and other necessary documents for travel worldwide. Typed various correspondences. Developed excel spreadsheets and PowerPoint presentations. Coordinated meetings and catering for Executives.

Team leader for 6 employees for the Data Management Team in the providing of Logistical information for the Reconstruction of Iraq Project. Processed over 5,000 vendors information into Access. QA all information proved by team and entered the data. Assisted Director on various projects. Responded to email and phone calls regarding Logistical information. Assisted in the development of the Access database for PCO/ITV Team at the Pentagon. Provided various reports. Extensive researched for vendor’s logistics information. Entered financial data for the Project Contracting Office for the Department of Army and Pentagon. Assisting in writing of the User Manual for new database developed by Department of Army

Coordinated logistics for training sessions, edited training manuals, arrange catering and graded tests. Created monthly reports for management for training revenue using Access. Registered potential attendees for training course. Supervised and maintained NetG.com training database for company employees. Provided customer service to vendors and clients. Coordinated logistics for international and domestic travel arrangements for trainers. Processed trainer’s monthly expense reports and purchase request. Coordinated with vendors for printing and production of training materials. Replied to emails and phone calls regarding training courses or material. Maintain company attendee spreadsheet for over 2500 trained employees and clients. Prepared correspondences, memorandums, charts and graphs. Assisted Director on department budget.