Anna Dow Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Advocate for the Best Financial Interests of Members, identify conflicts of interest and support the Registrable Superannuation Entity License (RSEL’s) Boards to fulfil their fiduciary responsibilities. Assisting the RSEL Boards to fulfil their prudential requirements. This is achieved by monitoring, assessing, and challenging Service providers contracted to deliver legislative requirements and advocating for member outcomes.Key Achievements:• Negotiated a new fit for purpose material administration service agreement ~$200m on behalf of the Trustee, including commercial model (reduction in cost of 7bps), members best financial interests, performance indicators, transparency of material subcontracts, consequence management, prudential regulatory requirements, service levels and other contractual terms and provisions. • Delivery of CPS 230 requirements due in July 25 including defined Critical Operations, Material Service Providers Policy, Tolerance levels, operational risk frameworks and business continuity planning. • Delivered new consistent and uplifted quarterly service provider performance reporting to effectively monitor performance and support decision making by the Boards. • Delivery of APRA Licence Conditions requirements for the Trustees across Outsourcing, Risk Management and Member Office commitments.

Sydney, New South Wales, Australia

Lead a team to deliver quality production governance risk and compliance frameworks and support for the Fund Accounting and Operations department and its various production functions including funding operations, investment administration, product accounting, product custody and unit pricing. Providing timely assurance support challenging the business to maintain effective risk management frameworks, fit for purpose compliance controls required to maintain operational integrity, whilst adhering to regulatory requirements.Key Achievements:• Alignment and amalgamation of policies and frameworks, operational and procedural alignment. • Alignment of Board reporting including creating one consistent, sustainable approach for quarterly operational updates.• Complete overhaul on monthly management reporting for business areas including reporting on risk areas, risk profile, delivery and performance metrics useful for decision making.• Created new incident report highlighting incidents, root cause analysis and areas of focus and trends. Resulting in incidents >365 reduced by 50 % over the 12-month period due to heightened focus.• Implementation of an Incident review forum (IRF) for review and monitoring of incidents, creating a robust process understood across the teams for the appropriate risk management of incidents. • Created new risk profile. Through workshops with the business to review and challenge the relevant businesses risk profile. Including capturing all major risks and aligned to relevant group risks and risk ratings.• Complete control framework overhaul updating to relevant to mitigating the risks identified.

Sydney, New South Wales, Australia

Lead the Financial Control Investments team of 12 finance professionals in the provision of high quality financial and statutory reporting, together with the preparation and co-ordination of the annual financial statements, presentation to the Boards and other accounting papers and presentations. Ensuring adherence to all relevant accounting standards and regulation relating to the MLC Wealth companies. Responsible for all Superannuation Product manufacturing and Asset Management Companies within the MLC Wealth Group.Key achievements:• Received 2020 MLC Recognition award (1 of 40 across the organisation of ~4000) for leading the overhaul of Superannuation Trustee Board reporting - CFO report and dashboards, including high quality insights, visualisation and analytics for the Board. This reporting and dashboards became the standard for other boards to follow and use. • Drive improvements and strengthen controls in current accounting systems and operational practices, successfully on-shoring activities through simplifying and automating processes. • Driving team engagement and support during transition to a fully working from home model during COVID 19 whilst ensuring delivery of year end outcomes were met.• Quality financial and statutory reporting through managing and re-engineering month-end close process, monthly/quarterly/annual reporting, P&L statements, balance sheet, cash-flow, APRA reporting, BAS and corporate tax and reconciliation of management and Group reporting. • Improved monthly analysis showing business performance against business plan, forecasting of profit and cashflows for the superannuation trustee including trends, profit, expenses, flows, growth drivers, KPI’s, risks and opportunities.

Sydney, New South Wales, Australia

A trusted adviser establishing the budget, cost allocation, reporting and governance for advice remediation programs. Collaborate with the NAB Group deputy CFO and divisional CFO and legal teams to report on program status, planning, provisioning assumptions and results.Key Responsibilities:• Reporting of actuals and forecast, management reporting and financial control of remediation project spend, and NAB Group provisioning requirements (AASB 137). Critical during the remediation period following the Royal Commission. • Prepare portfolio and project performance reporting for management, Risk Audit Committee and the NAB Board, including ASX press releases and reporting to ASIC.• Assess external party contracts, conduct due diligence reviews, negotiate terms, and evaluate financial models for compensation and operational cost. • Present financial and non-financial results, key drivers, scenarios, and recommended action plans to enhance the financial performance of remediation programs.

Melbourne, Australia

A trusted adviser to the business that developed and executed strategies pertaining to budgets, business planning, financial modelling, forecasting and reporting to solidify lean business operations for effective business areas in both Labs and Ventures. These changes led to significant improvements in experiments viability analysis, business reporting, forecasting and analysis, including improvements acknowledged by the NAB Ventures Board.• Provide and present, financial, and non-financial results, performance drivers, scenarios, recommended action plans in order to non-financial executives to improve business performance and enable effective business decisions.• Key role within NAB Labs experiments partnering with FinTech’s and other external parties to run an agile exploratory exercise. The exercise was designed to prove (or disprove) that solutions address an unmet or unresolved need that is desirable to customers, that they are is feasible to deliver and have commercial value. • Viability assessments through financial and business modelling (excel) of new partnership opportunities and new potential products and services, including new revenue models, expenses and others dependant on the scenario, partner, product and idea. • Due diligence review, finance partner sign off, technical accounting, board reporting, and regular reporting and analysis on investments and progress within the NAB Corporate Venture Capital Fund ($50m). • Providing a holistic view of the effectiveness of the NAB Group investment in various streams of digital asset, innovation and product investment including financial performance against budget considering; external factors (market conditions, competitor actions, regulations, impact of digital disruptors) and internal processes.

Sydney, New South Wales, Australia

Delivery of separation and the sustainable execution of the Wealth transaction to sell 80% of the Life Insurance business. Responsible for overseeing project transaction costs of ~$200m ensuring complex processes were unaffected by the separation and were documented and simplified. Successfully operationalised the transaction services agreement between NAB and Nippon Life. Key Achievements:• SME in the complex separation of MLCL employees ~1000 FTE across multiple financial and operational systems.• Calculation of employee provisions for transaction completion accounts.• Negotiating appropriate standalone costs and monitoring overall transaction costs. • Established a new process to ensure both statutory and management reporting views for expenses would be correctly reflected in the general ledger following the sale. • Prepared project performance reporting for management, and the Board.

Provide NAB business leaders and NAB Group with reporting, control and analysis on expenses at plan, forecast, actuals, projects and FTEs at a NAB Wealth consolidated level ($950m, 5000 FTE), customer level and product level• Key SME in the build and roll out in collaboration with NAB group of the first successful FTE reporting tool across NAB and Wealth.• Work proactively within Wealth business to achieve efficiency gains of 5% reduction YOY. Including development of suitable measures, metrics and reporting. • Developing and maintaining new cost centre analysis and expense reporting, resulting in productivity savings and standardised reporting. • Delivered expense reporting re-wiring to enable enterprise wide standard expense reporting and smooth transitioning during a periods of uncertainty and restructure, including supporting the team and turning complex and diverse results into readily understandable reports highlighting key aspects of operational or strategic performance.• Managing and maintaining relationships with multiple stakeholders including Group finance, finance partnering, financial control, planning and reporting.

Bachelor Of Science (Bsc), Applied Accounting (First Class Honours)

Acca, Professional Accountancy Qualification

Bahons, Business Management