Anna Downing Email & Phone Number

StartupExperts is an invite-only community of HR, Finance, and Ops leaders at Series A or later companies that come together to meet, support each other cross-functionally and improve their people-first organizations.

San Francisco, California, United States

• Provided coaching to executives, department leads, and frontline managers on all stages of the employee lifecycle: org design and hiring, onboarding, performance management, and retention.
• Designed a people strategy with three pillars: frictionless employee experience, high-impact onboarding and development, and collaborative and inclusive culture.
• Enhanced onboarding and career conversation processes, improving onboarding scores by 5% and development scores by 10%.
• Resolved employee and manager concerns with high EQ, active listening, and creative resolution. Resulted in 94% annualized retention of employees, and no legal action from current or former employees.
• Designed and ran company’s performance management cycles (quarterly pulse; annual review). 90% of employees and 92% of managers felt reviews were valuable.
• Developed, led and facilitated team trainings for companywide initiatives.

• Oversaw the full employee lifecycle for our internal team and independent contractors – from hiring and onboarding to performance management and offboarding resulting in a voluntary turnover rate of less than 1%.
• Provided individual coaching and support for people managers and individual contributors as well as facilitated and led team trainings for companywide initiatives.
• Acted as the steward of culture, ensuring all parts of the business displayed a true reflection of company values including establishing opportunities for team connection, improving engagement survey scores for 3.
• Supported DEI efforts by creating and updating people processes to ensure a lens of equity was being applied, resulting in a 30% increase in diverse hiring.
• As part of the leadership team, set yearly and quarterly OKRs and implemented HR processes to support the strategic growth of the business.

Oakland, CA

• In conjunction with the CEO and agency management team, responsible for strategic oversight of all business operations and finances.
• Make recommendations and decisions on how to invest resources to the greatest benefit of the company and all employees
• Oversee all the daily activities needed to operate the company effectively
• Implement, evaluate and improve processes to work more effectively
• Plan the use of company resources to maximize overall profitability and performance.

Oakland, California, United States